Daughters email account was deleted and cant recover password to new email account

Barnaby Smith · Apr 24, 2023

Hi,

I set my daughter up with a gmail account and when she wanted minecraft i set up a microsoft account for her under her email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. Unfortunately she was receiving some nasty things in that email account so I set her up a new one *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** but we forgot her microsoft email is the old email account. Now she cant access her minecraft things since she forgot her password and cant recover it. Is there anything I can do to fix the email?

:)

Darhyl Mayte Amizola

Hey, there!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you.

Please try to recover the email address by submitting it on account recovery webform. https://account.live.com/acsr

You will receive an update from them within 24 hours.

Please let me know if it works.

RockyIowa0374

the thing is that email for my account is ALREADY taken so i cant recover my password as in i cant sign in to that email account to get the email to reset

zipkey

click on settings and then click on recover account sign in with the account you use regularly then delete the new email accounts and change your password for security reasons

also try using Microsoft authenticator to keep your accounts secure

XxH3AVYMET4LxX

I tried that but when i click on 'Cant recover account' it ask for my email to reset my password

DGYT

"Unplug the console"

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Haha.

Delete the account, then use your current email and password to recover it. Then , try changing the password (If that doesnt work , email swapping won't)

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Keep us updated

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Good Luck

Daughters email account was deleted and cant recover password to new email account