Data Erased

Discus and support Data Erased in XBoX on Consoles to solve the problem; I plugged in an external hard drive to watch a movie. After watching the movie I put a game in for my son to play. It said that it could not find any... Discussion in 'XBoX on Consoles' started by AndrewCrumpler, Jan 4, 2016.

  1. Data Erased


    I plugged in an external hard drive to watch a movie. After watching the movie I put a game in for my son to play. It said that it could not find any saved data, even though there was saved data for the game prior to using the hard drive. Any assistance
    would be appreciated.

    :)
     
    AndrewCrumpler, Jan 4, 2016
    #1
  2. All data erased???

    Same thing just happend to me, called xbox support and they said to go to forums because they couldnt do anything
     
    Mastuur Cheef, Jan 4, 2016
    #2
  3. DarkSeany
    DarkSeany Guest
    Online data erased!

    to clarify, all of my serverside data for gears of war 3 has been reset, my kills, xp, medals; all of it is gone for no apparent reason.
     
    DarkSeany, Jan 4, 2016
    #3
  4. Hordie
    Hordie Guest

    Data Erased

    Hi Crump35,

    Sorry you're having issues getting your saved game data. First, I would suggest logging off all profiles on the console. THen logging back in. Start the game and see if it pulls the data. If it doesn't then exit the game immediately and don't start a mission.
    After that I would suggest clearing the local save and pulling the latest one from the cloud. Follow the steps in this link for steps in deleting your local saves,
    and more information on cloud saved games.
     
    Hordie, Jan 4, 2016
    #4
  5. M3tal Daz3 Win User

    Erasing Data

    You can transfer your account on the new console by simply downloading your account as shown here:

    support.xbox.com/.../add-remove-account-xbox-one

    Your saves can be used again in the new console if you were using cloud as save storage in the 360 console and you were playing online during that time. Check this link for more info:

    support.xbox.com/.../cloud-save-games

    As for the games only the xbox 360 games that are part of backward compatibility can be used in xbox one. You can find a list of the games available with backward compatibility here:

    www.xbox.com/.../available-games
  6. Hordie Win User

    Data Erased

    Hi Crump35,

    Sorry you're having issues getting your saved game data. First, I would suggest logging off all profiles on the console. THen logging back in. Start the game and see if it pulls the data. If it doesn't then exit the game immediately and don't start a mission.
    After that I would suggest clearing the local save and pulling the latest one from the cloud. Follow the steps in this link for steps in deleting your local saves,
    and more information on cloud saved games.
  7. DarkSeany Win User

    Online data erased!

    to clarify, all of my serverside data for gears of war 3 has been reset, my kills, xp, medals; all of it is gone for no apparent reason.
  8. Mastuur Cheef Win User

    All data erased???

    Same thing just happend to me, called xbox support and they said to go to forums because they couldnt do anything
  9. jorax Win User

    All data erased???

    They probably mean the developer's forums. I'll still pass this along to the test team for investigation though.
Thema:

Data Erased

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