Dark souls digital copy not received

Discus and support Dark souls digital copy not received in XBoX Sales and Promo to solve the problem; i pre-ordered a copy of dark souls 3 that was supposed to come with a digital code for the original dark souls. This code was supposed to be delivered... Discussion in 'XBoX Sales and Promo' started by MotherlyCanine, Mar 7, 2016.

  1. MotherlyCanine
    MotherlyCanine Guest

    Dark souls digital copy not received


    i pre-ordered a copy of dark souls 3 that was supposed to come with a digital code for the original dark souls. This code was supposed to be delivered with 7-10 business days. Today is day 10 and I have yet to receive a code.

    :)
     
    MotherlyCanine, Mar 7, 2016
    #1
  2. StuartBoyer
    StuartBoyer Guest
    Dark Souls 3 Preorder, didn't get Souls 1 code

    I preordered the digital edition of dark souls 3 and have not received my code for dark souls 1.
     
    StuartBoyer, Mar 7, 2016
    #2
  3. Pork711
    Pork711 Guest
    Dark Souls pre order code

    Pre ordered Dark Souls 3 on 3/3/16 and still have not received a code for Dark Souls digital download.
     
    Pork711, Mar 7, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Dark souls digital copy not received

    Sincere apologies for the delayed code send. We're definitely aware of this issue, and we've got everything sorted out. We're aiming to send the next batch by the end of this week, and you can expect to get your codes this week.

    Thank you for your patience!
     
    Mister Beep, Mar 8, 2016
    #4
  5. TBreit-C6F567D2-0714 Win User

    Dark Souls

    According to the store page, the preorder bonus is available to play immediately on Xbox 360 and will be playable on Xbox One when it goes live at a later date.

    "You can also digitally pre-order DARK SOULS III from the Xbox Store and receive a free digital copy of DARK SOULS as well. The code for DARK SOULS will be delivered to their Xbox message center in 7-10 days with DARK SOULS ready to play on Xbox
    360 immediately and on Xbox One when the title becomes available via backward compatibility in the future    . "

    http://www.xbox.com/en-US/games/dark-souls-3
  6. Mister Beep Win User

    Dark souls digital copy not received

    Sincere apologies for the delayed code send. We're definitely aware of this issue, and we've got everything sorted out. We're aiming to send the next batch by the end of this week, and you can expect to get your codes this week.

    Thank you for your patience!
  7. swytshPita Win User

    comprei dark souls 3 não ganhei o cod dark souls 1

    comprei o dark souls 3 em mídia digital pela própria live e ainda não recebi o código para o Dark Souls TM

    [Translation]

    I bought the dark souls 3 in digital media by the live and still have not received the code for Dark Souls TM
  8. Shadow1569 Win User

    Dark Souls 3 Promotion - Dark Souls 1 Key Not Received

    I pre ordered dark souls 3 over 2 weeks ago from the xbox store digitally and I have still not received my digital code for dark souls 1.
  9. Chee1979-798CDF17-FD Win User

    Have not recieved dark souls pre order code.

    Same boat. I have not received my copy of Dark Souls after Dark Souls 3 pre-order as well. It's been since February 20th. Chee1979
Thema:

Dark souls digital copy not received

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