Dark Souls code

Discus and support Dark Souls code in XBoX Sales and Promo to solve the problem; Support ticket code: [Mod Removed] Thank you for expediting this request. ec65bc8a-fb89-4f7b-819d-0264ec882e2a Discussion in 'XBoX Sales and Promo' started by derrickb75, Mar 23, 2016.

  1. derrickb75
    derrickb75 Guest

    Dark Souls code


    Support ticket code: [Mod Removed]

    Thank you for expediting this request.

    :)
     
    derrickb75, Mar 23, 2016
    #1
  2. Funktousai
    Funktousai Guest
    Never received promo code for Dark Souls 1 after preordering Dark Souls 3

    I pre-ordered Dark Souls 3 and never received my code for Dark Souls 1.

    Promotion Details: Pre-order dark souls 3 and get a code for Dark Souls 1 emailed in 10-14 days.

    Date of Purchase: April 07, 2016

    Promo Item(s): Dark Souls 1
     
    Funktousai, Mar 23, 2016
    #2
  3. Ciel179
    Ciel179 Guest
    Dark souls free code

    hi, dint received code for dark souls after buying dark souls 3.

    gametag
     
    Ciel179, Mar 23, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Dark Souls code

    Hey derrickb75,

    When did you purchase Dark Souls 3? Keep in mind that it takes 7-10 days for the codes to deliver. Once 10 days pass and you don't receive your Dark Souls code, post back here to let us know! Dark Souls code :)
     
    Mister Beep, Mar 23, 2016
    #4
  5. derrickb75
    derrickb75 Guest
    I ordered it on 3/20/16, however I spoke to a customer service rep and they told me to post here and have the process expedited since I assumed that the code would be sent immediately when it was made available for backward compatibility.

    Thanks
     
    derrickb75, Mar 23, 2016
    #5
  6. Mister Beep
    Mister Beep Guest
    Sorry to hear about the misinformation, you should receive your Dark Souls code 7-10 days after your purchase (which will be 3/30/16 in your scenario). This process can not be expedited.

    If you don't get your codes after waiting 10 days, please go ahead and post back here letting us know. so we can assist further.
     
    Mister Beep, Mar 23, 2016
    #6
  7. derrickb75
    derrickb75 Guest
    Can I cancel the preorder then? The whole point of it was being able to play when it was backward compatible.
     
    derrickb75, Mar 23, 2016
    #7
  8. Smwutches
    Smwutches Guest

    Dark Souls code

    You would have to contact support again and they can cancel the order for you.
     
    Smwutches, Mar 23, 2016
    #8
  9. Misses Quinzel
    Misses Quinzel Guest
    Hey, derrickb75! You'll still be able to play Dark Souls 1 on back compat, you have to wait for it to be sent to you, though. However, if you would like to cancel your pre-order, then you will need to contact support as Smwutches said.
     
    Misses Quinzel, Nov 3, 2018
    #9
  10. Blazinunicorn99 Win User

    Dark Souls 3 Promotion - Dark Souls 1 Key Not Received

    I preordered dark souls 3 the 17th of February the one that comes with the dark souls 1 code on the Microsoft store through the xbox one and I've not got the code for dark souls 1 yet.
  11. Bevis41 Win User

    Dark Souls 1 code missing

    I preordered dark souls 3 and haven't received my dark souls 1 code. I was told to post this here for the code. My gamertag is
  12. Trooper Evac 91 Win User

    Dark souls 1 code from dark souls 3 preorder

    I recently ordered dark souls 3. I am still waiting for my code for dark souls one for my xbox one. a code in my messages/message center within 7-10 days to put in for dark souls 1.

    Never received the code and it's been 3 weeks.
  13. Mister Quimby Win User

    Dark Souls Redemption Code

    Hey there NJ Organ!

    Just to clarify, if you pre-ordered Dark Souls 3, you will receive a code for Dark Souls. For further information, check out the

    Dark Souls 3     pre-order page. If you are referring to receiving a code for Dark Souls, please follow the steps that Misses Quinzel has suggested above. Thanks!
  14. Mister Beep Win User

    Dark Souls 1 promotional code never came

    The Dark Souls codes you get for pre-ordering Dark Souls III on Xbox One have not sent out yet. Since codes have not gone out yet, please make a new post if you don't receive your Dark Souls for Xbox 360 code by the end of Friday, Mar. 4th.

    Thanks!
Thema:

Dark Souls code

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