Cyberpunk 2077 refund request

i have went to http://support.xbox.com/contact-us. i have went to request refund for cyberpunk 2077 it just opens a new tab to the same page. There is no confirmation are nothing. So i don't even know if the refund went through are not.

Same issue. Someone from the Microsoft Support for Xbox denied me yesterday. Today, @XboxSupport tweets out that refunds have been issued to a "vast majority", but all I'm seeing in these threads are people who were denied for whatever reason.

Now because of being having the Request Denied on the Order History for Cyberpunk 2077, I cannot file another request for refund.

How are we going to get this resolved when @XboxSupport says one thing, but the people handling the refunds are denying the requests?

We were ALL cyberpunked.

JP

So I requested a refund for cyberpunk last week and the request was denied. Pls give me my money back.

Thank you.

Hi there, sorry to hear you're disappointed with Cyberpunk 2077

We know the developers at CD Projekt Red have worked hard to ship Cyberpunk in challenging circumstances. However, we also realize that some players
have been unhappy with the experience on older consoles. To ensure that every player is able to get the experience they expect on Xbox, we’re expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the
Microsoft Store, until further notice. To request an Xbox refund, follow the steps on our Xbox refund page.

For help refunding, please go to

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

I hope this was able to help you out, for any further assistance do not be afraid to contact support or reply with more questions.

-Phil

Hi,

Microsoft does not sell the PC version of Cyberpunk 2077. You've bought the console version which can not be installed on a PC. Unless your son owns an Xbox you will need to

request a refund.

The PC version can only be purchased from
Steam or GoG.com. Note that the PC version of Cyberpunk 2077 isn't available on disc for PC,
it's download only.

On the game's store page description, it clearly states: "Cyberpunk 2077: Ultimate Edition is only playable on Xbox Series X|S as it contains content not available on Xbox One."

To request a refund for the game, visit this page: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Please reach back if you have any questions.