Customer service non existent

Discus and support Customer service non existent in XBoX on Consoles to solve the problem; It's impossible to get through to anyone to speak about my Xbox headset that's in warranty and has broken after less than two months use, I've tried... Discussion in 'XBoX on Consoles' started by gary parrett, Apr 2, 2024.

  1. gary parrett
    gary parrett Guest

    Customer service non existent


    It's impossible to get through to anyone to speak about my Xbox headset that's in warranty and has broken after less than two months use, I've tried going through all of the automated channels and all I get is unable to request callback, can you please tell me what I have to do get my warranty upheld?

    :)
     
    gary parrett, Apr 2, 2024
    #1
  2. Renatodibi Win User

    Customer service non existent

    Hi Gary.

    My name is Renato.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    I'm sorry for the issue you're reporting. Typically, it's not necessary to speak with an operator to receive assistance for a product under warranty. You should simply register the product on your account and then proceed with the request for assistance. I'll provide you with the official guide page regarding repair assistance. Within the "submit a service order request" section, you'll find the correct procedure.

    https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    I hope I've been helpful.

    Kind regards
    Renato
  3. Pharoah007 Win User

    COD WWII Winn lot launch

    Xbox ran out of options and says to call Activision.

    Activision customer service is non existent. :(
  4. xNovaa Win User

    Why can't we get answers?

    My thoughts exactly, Microsoft’s customer service is NON-EXISTENT. That’s why they created this forum so we could do their job for them. We should all push for compensation or demand a refund.
  5. HailedWriter10 Win User

    ENFORCMENT IS CLEAR, BUT STILL ACCOUNT BANNED

    There seems to be a few people having the same issue from what I've seen on the forums. Dealing with it myself. Someone is definitely not doing their job. Typical non existent customer service from the Enforcement Team.
  6. RJKJY Win User

    Xbox 1 banned to Director Team Enforcement

    is not enough for me ..., team so dont exist , i have yet write to management , CEO Chairman , is only a joke submit ban ti a service not exist.

    I also write to Office Corporate , Marketing and also.

    I not accettable this .

    There are rule , term , etc but also right of customer , now the service is desolate ..., there are not apologize for this service de server to customer.
Thema:

Customer service non existent

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