Custom Gamerpic not allowed

Discus and support Custom Gamerpic not allowed in XBoX on Consoles to solve the problem; I keep attempting to add a custom gamerpic and a message keeps appearing prohibiting me from adding one because it is only available for adult... Discussion in 'XBoX on Consoles' started by LIgHtnINg2028, Jan 27, 2018.

  1. LIgHtnINg2028
    LIgHtnINg2028 Guest

    Custom Gamerpic not allowed


    I keep attempting to add a custom gamerpic and a message keeps appearing prohibiting me from adding one because it is only available for adult accounts. The thing is my account is listed as an adult account, not a child account. My DOB is in September, 1999,
    so I'm 18 which means it should work. This is annoying because it impedes me from customizing my profile fully. Other than that it affects nothing, doesn't make me get permissions or anything. Please correct this Microsoft.

    :)
     
    LIgHtnINg2028, Jan 27, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Using custom gamer pics/themes allowed?

    You can only make a custom gamerpic by using an Xbox Vision Cam and the pic can only be seen by friends. Using custom pics by any other method than that would not be allowed.
     
    Smwutches, Jan 27, 2018
    #2
  3. Buggs456
    Buggs456 Guest
    Gamerpic

    Hi, I have an Adult Account on Xbox One, and I am not allowed to change my gamerpic to a custom one? Can someone please help me?
     
    Buggs456, Jan 27, 2018
    #3
  4. The Ink Demon
    The Ink Demon Guest

    Custom Gamerpic not allowed

    are you SURE your an adult?
     
    The Ink Demon, Aug 26, 2018
    #4
  5. bowski477
    bowski477 Guest
    At any point was your DOB set differently? If so, changing it on account.microsoft.com does not change the DOB on an Xbox account. That is permanent and would not update if you did attempt to change it.
     
    bowski477, Nov 1, 2018
    #5
  6. The Ink Demon Win User

    Custom Gamerpic not allowed

    are you SURE your an adult?
  7. bowski477 Win User

    Custom Gamerpic not allowed

    At any point was your DOB set differently? If so, changing it on account.microsoft.com does not change the DOB on an Xbox account. That is permanent and would not update if you did attempt to change it.
  8. Shaggy2000 Win User

    Custom Gamerpic on Xbox One

    Basically a couple of reasons for not allowing custom gamerpics on the Xbox One.

    1: People will put up pornographic images

    2: People will put up copyrighted pictures

    There you go, that's basically the two reasons why we aren't allows to have custom gamerpics.
  9. Smwutches Win User

    why cant i add a custom gamer pic when i have a parent account allowing me to do everything possible?

    Because custom gamerpics are only allowed for adult accounts. There's no setting to bypass that.
  10. H3PA80R Win User

    unable to change custom gamer pic

    This sounds like you had a ban for an custom pic that was against the terms. In that case you are not longer allowed to change to a custom gamerpic.
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Custom Gamerpic not allowed

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