Current XBOX Service Outage

Discus and support Current XBOX Service Outage in XBoX on Consoles to solve the problem; We currently have 2 xbox consoles and two Gold Memberships for many years now. All of our xbox games are not accessible as they were purchased online... Discussion in 'XBoX on Consoles' started by SQL Medic, Feb 3, 2018.

  1. SQL Medic
    SQL Medic Guest

    Current XBOX Service Outage


    We currently have 2 xbox consoles and two Gold Memberships for many years now.

    All of our xbox games are not accessible as they were purchased online and there is currently a service outage related to that.

    The web site lists this as a limited service outage and states ...

    "We believe we have identified the issue causing some members to have problems finding previously-purchased content or purchasing new content. Thanks for your patience as the team works to resolve the issue." 2/1/2018

    I can see my content, I cannot launch any of it. I have restarted, reinstalled games and still it is an issue.

    The last update from you folks about this service outage was 2 days ago?!?

    I get that things may break from time to time but the way that this outage is being managed is unacceptable.

    As a former MS employee this is very disappointing, we used to be able to keep customers up to date and provide some form of feedback and ETR when issues arose. Even when the entire data center went down in B11, (SAP, FEEDSTORE etc), it did not take two
    days to recover from it.

    Maybe you need different architects there designing these systems so they are at least fault tolerant.

    This total lack of communication and mangement of this issue just shows how little you care for the opinions and needs of your customers, (me), these days.

    Might be time to start looking at a Playstation or get a Steam Console, maybe they will value me as a paying customer?

    BTW, I have Steam on my PC and when their service or the internet is down; I still have access to the content that I have purchased from them. Seems like that should have been a pretty common sense use case and design item for you folks.

    Lastly, providing feedback to MS used to be fairly simple and was valued by the organization. Having to wait 45 minutes for a chat window instead of just being able to add these comments to a form isn't doing anything to improve my mood about this whole
    experience.

    :)
     
    SQL Medic, Feb 3, 2018
    #1
  2. MisterFizzle
    MisterFizzle Guest
    where can ı buy the rezurrection map pack

    Hey there thunder,

    We're having a service outage that is affecting some LIVE services.

    You can stay up-to-date on our current Service Status here:
    http://support.xbox.com/xbox-live-status
     
    MisterFizzle, Feb 3, 2018
    #2
  3. MisterFizzle
    MisterFizzle Guest
    Getting Error Code: 80153410

    Hey there folks,

    We're currently having a service outage that is affecting these camo packs.

    You can stay up-to-date on out current Service Status here:
    http://support.xbox.com/xbox-live-status
     
    MisterFizzle, Feb 3, 2018
    #3
  4. SQL Medic
    SQL Medic Guest

    Current XBOX Service Outage

    The response I've gotten here is incredible. <crickets>

    Still an issue since Friday night.

    Service outage still has no update since 2/1
     
    SQL Medic, Feb 5, 2018
    #4
  5. SQL Medic Win User

    Current XBOX Service Outage

    The response I've gotten here is incredible. <crickets>

    Still an issue since Friday night.

    Service outage still has no update since 2/1
  6. FAKIR101 Win User

    Redeem Codes

    xbox is currently experiencing service outages
  7. {Parity} Win User

    Game not playing

    There is currently a services outage. Try again once the outage is resolved. https://support.xbox.com/en-US/xbox-live-status
  8. {Parity} Win User

    Un received warface kredits

    There is currently a
    Service Outage
    impacting that service. Monitor the outage at the link provided. If you don't get it after the outage is resolved let us know.
  9. {Parity} Win User

    Sea of Thieves wont install

    Thee is currently a
    service outage
    preventing from downloading content. Try again once the outage is resolved.
Thema:

Current XBOX Service Outage

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