Crusader Kings 3 refuses to open from my microsoft store.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Do you get an error code? Could you provide more information to help me understand the issue?

Hi there! This is Virginia O.

I understand that you are experiencing issues with Crusader Kings 3 DLC's disappeared.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check DLC ownership by going to the Microsoft Account Order History and verify your purchase history for Crusader Kings 3 and its DLCs.

Check if the Chapter 4 purchase and prior DLCs show as successfully purchased.

Once verified that it was successfully purchased, kindly check installed content. To do this, open Crusader Kings 3 on your Xbox. Go to the Manage Game & Add-ons section:

Navigate to My Games & Apps > Crusader Kings 3 > Manage Game & Add-ons.

Check if the DLCs for Chapter 4 are listed and installed.

If they’re not installed, manually download them from the store.

And then verify your account by making sure that you are logged into the correct Microsoft account because DLC's are tied to the account they were purchased with.

If you’re logged into a different account, the DLCs won’t appear.

Thank you for your cooperation.

hi, i had the same issues the last two days, and then i realised that i had a pending update of the windows store. Try to update the windows store, restart, and open the game. it works with my game pass crusader kings 3 game. Good luck!

It only happens in Crusader King 3

I see. Is it the same error with Crusader Kings 3?