Crunchyroll Playback Issues on 120hz

Discus and support Crunchyroll Playback Issues on 120hz in XboX Insiders to solve the problem; Crunchyroll is having playback issues where the frame rate is choppy/heavily dropping frames when in 120hz mode. The issue is instantly fixed when I... Discussion in 'XboX Insiders' started by /u/AMBocanegra, Dec 3, 2022.

  1. /u/AMBocanegra
    /u/AMBocanegra Guest

    Crunchyroll Playback Issues on 120hz


    Crunchyroll is having playback issues where the frame rate is choppy/heavily dropping frames when in 120hz mode. The issue is instantly fixed when I switch to 60hz mode.

    This doesn't seem to impact any other app currently. YouTube has stutter issues but this doesn't seem to be impacted by switching hz modes.

    Changing settings back and forth to use the app is a bother but a functional workaround.

    I've reported this multiple times via report a problem and Crunchyroll is apparently aware of the issue, but is anyone else experiencing this?

    Hardware info: Samsung Q80T 55" TV, Xbox Series X. 120hz/VRR/HDR/4K compatibility is enabled on the TV.

    submitted by /u/AMBocanegra
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    /u/AMBocanegra, Dec 3, 2022
    #1
  2. Obsessive Power Win User

    My Xbox Series x won’t Recognize 120 hertz on my new Samsung tv

    Hi,

    The Samsung TU7000 series is an entry level Smart TV. The Motion Rate' you refer to is only for video playback, it smooths out the playback of fast action sequences, it's not a gaming feature.

    Your TV is a 60Hz display that uses HDMI 2.0, true 120Hz displays are HDMI 2.1.
  3. Burnin TODI Win User

    Crunchy Roll for XboxONE

    Xbox does not own crunchyroll...xbox does not create apps for crunchyroll, why whine about it here? Does crunchyroll have forums? Go there?
  4. SavouryMeteor81 Win User

    Crunchyroll issue, PLEASE HELP

    If you still have access to the other Crunchyroll account, can you go to
    www.crunchyroll.com/acct     while logged into the old account, look for any Xbox devices and deactivate them? Afterwards, can you try to connect your new account to your current XBL account to see if that resolves the issue.

    If that doesn't resolve the issue, please contact CR support at the following link:
    www.crunchyroll.com/help
  5. Braxerman Win User

    Crunchyroll

  6. Wolftrap Win User

    Great! I can't play my digital games!!

    My girlfriend and I play side by side and she is also having this issue. She currently can't access anything but Crunchyroll
Thema:

Crunchyroll Playback Issues on 120hz

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