Credits not transferred

Hairy Banjo · Nov 18, 2016

I was supposed to have my 32,000 credits transferred to my Microsoft account 'on or about' the 15th, but nothing has been done. Can you help?

:)

Smwutches · Nov 18, 2016

Credits not transferred

They would be scheduled for the deposit on April 12.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month.

XBLRewards8 · Nov 18, 2016

Credits not transferred

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

XBLRewards8 · Nov 18, 2016

Hello Hairy Banjo,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. So since your recent Credit event happened on the 7th, you should expect this deposit during end of month deposit this month.

Martymar82

Ah ok I must have missed the hit A to download, thanks

GIUSMAN

i recieved the credits from the email itself. it tells you you to go to your online bank or something, but if you read the email, you should be able to hit the A button and will download. The cars are done automatically.

Smwutches

You would just need to sign into the same account on the One.

XBLRewards8

Hello Geralt18,

We cannot transfer Credits between accounts.

Fyer

[quote user="Skidz"]

Dolphin, I bought it from a major canadian retailer. The store I went to had already stocked the shelves and only 3 copies were left when I walked in. I'm keeping my reciept safe incase Turn 10 has any issues

[/quote]

You will not have issues, at least I don't know any reason why you would. As long as it is a legit copy you are free and clear. I do know that someCOD and other games go out a bit early. All that happens there is they sometimes reset leader boards and such
that's all.

Credits not transferred