Credits Myrewards

Discus and support Credits Myrewards in XBoX Rewards & Social to solve the problem; Hi, i want to know why i don't have the credits for my xbox live renewal, this is in the past 2 renewals. Thank You 15f385f9-0d29-426f-ade1-1ecf1baf8f35 Discussion in 'XBoX Rewards & Social' started by yoyoalan, Feb 7, 2017.

  1. yoyoalan
    yoyoalan Guest

    Credits Myrewards


    Hi, i want to know why i don't have the credits for my xbox live renewal, this is in the past 2 renewals.

    Thank You

    :)
     
    yoyoalan, Feb 7, 2017
    #1
  2. iJTurner
    iJTurner Guest
    MyRewards Credits

    I have almost 50,000 rewards credits pending on my account going all the way back to July of 2017, how can I get those credited to my account or fix the problem keeping them from being credited?

    Credits Myrewards [​IMG]
     
    iJTurner, Feb 7, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    MyRewards Credits

    Hello iJTurner,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Feb 7, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Credits Myrewards

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
     
    Smwutches, Feb 7, 2017
    #4
  5. Smwutches Win User

    Credits Myrewards

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
  6. XBLRewards8 Win User

    MyRewards Credits

    Hello iJTurner,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  7. XBLRewards3 Win User

    MyRewards Credits Not Depositing

    Hi crithers. A deposit has been scheduled for you on the 26th. Thanks for your patience.
  8. Smwutches Win User

    MyRewards Credits Not Depositing

    Keep in mind that credits are scheduled for deposit based on when you get to 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
    next month.
  9. Smwutches Win User

    i need help

    Credits would be listed on the MyRewards section of the rewards site.
Thema:

Credits Myrewards

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