Credits from simply rewarding mission not added

Hello Gixxer17,

We track purchases at the time you make your initial purchase. However, it takes us up to 96 hours to receive and process new activity. Since your purchase was on the 16th, the Credits were added as pending to your account yesterday.

Support will check into your Simply Rewarding credits, but you can check punchcard progress by clicking "Get Started" on the offer on the Missions page. The "punches" are located just above the game pictures.

With the rewards program you can earn rewards credits for completing offers. All offers are listed on the Missions page of the Rewards site. Once you earn credits, they are added as pending to your rewards account. Credits are deposited into your Microsoft
account as currency by the following 15th or 30th of the month after you have at least 5,000 credits pending. If you have at least 1,000 pending (but less than 5,000) You can request a deposit and the credits will be deposited on the date listed on the site
at the time that you make the request.

Hello FlST OF RUKT,

From our FAQ:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Since you made purchases towards Warrior Rewards (Witcher 3) and Simply Rewarding last month, those purchases did not award payback. This brings your purchases down to $260 in payback, which is why you Received 9,600 Credits in payback. Since you did not
complete Warrior Rewards, you did not receive offer completion Credits. Your Simply Rewarding Credits were placed as pending on the 7th and were a part of the March 29th deposit.

Hello KaizarTai,

As stated in our FAQ:

What is the monetary value of Rewards Credits?

5,000 Rewards Credits are equal to £3.

Therefore, the 6000 Credit reward from the Simply Rewarding offer would be roughly 3.6 GBP. Your MyVIP star level will not have an effect on Credits from completing offers. It is only for general MyVIP payback.