Credit on hold since

Hello troyen29,

We only automatically schedule a deposit at 5000 or more pending Credits. You can manually request a scheduled deposit at 1000 or more pending Credits from your MyRewards page.

Note A hold will be applied to your credit card in the amount of $400.00 (plus any applicable taxes). This hold is not a charge against your credit card. However, it may affect your credit card balance until we remove the hold. Your credit card will not
be charged and the hold will be removed,

Quick thing about credit cards and debit cards...

Microsoft most likely placed an authorization of the new Xbox onto your card. That means they asked your bank to hold the funds aside so you don't spend it. On a true credit card, it will show up on your statement as a pending charge. On a debit card,
it shows up as a charge. Even though your debit card has a VISA or MasterCard logo on it, it doesn't run as a credit card. Since your debit card is directly linked to your checking account, the authorization holds the actual money, whereas on a credit card,
they hold credits.

As for waiting 7 weeks, that is ridiculous, so sorry it's happening to you...

HG Bla4ckout,

Since Dlc and in game credits brought are nonrefundable they probulary refunded the 1st one as a complementary refund. I dont know why the credits aren't showing up in game. Have you tried restarting your Xbox by holding down the Xbox for 10seconds then
load back in the game and see if its there?

This is bull $hit. 1/2 hour on hold to try to cancel. Found another forum that just said all you had to change was the verification code on the credit card and that seems to work since it was accepted. To HE11 WITH M$.