Credit Deposit didn't happen on May 30th

Discus and support Credit Deposit didn't happen on May 30th in XBoX Rewards & Social to solve the problem; Last month I made a request to have my 10,250 reward credits deposited on May 30th. It did not happen. I would like to have the $10.25 (or $10.03... Discussion in 'XBoX Rewards & Social' started by Reverend Dork, Jun 4, 2018.

  1. Credit Deposit didn't happen on May 30th


    Last month I made a request to have my 10,250 reward credits deposited on May 30th.

    It did not happen.

    I would like to have the $10.25 (or $10.03 depending on the exchange rate) deposited into my Microsoft account immediately.

    If for whatever reason, the deposit can't occur until June 15th, I would like to be assured it will be a deposit for the cash value into my Microsoft account and NOT a conversion to MICROSOFT REWARDS points that can only be used to enter sweepstakes.

    I've already tried chat support, email support, twitter support & telephone support and everybody says they don't have the power/support tools to fix this.

    I'm starting to suspect this is a scheme to not credit accounts before the switch to the inferior Microsoft Rewards Program.

    Please be the support avenue that can fix this oversight/mistake.

    :)
     
    Reverend Dork, Jun 4, 2018
    #1
  2. 20,000 credits didn't deposit on May 30th

    I've been waiting for my credits to deposit to my account since last month. I have 20,000 credits currently.
     
    DAPROBL3MCHYLD, Jun 4, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    20,000 credits didn't deposit on May 30th

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.
     
    XBLRewards8, Jun 4, 2018
    #3
  4. Credit Deposit didn't happen on May 30th

    Xbox support reference number is:

    1428562198

    or

    SRX1428562198ID
     
    Reverend Dork, Jun 4, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    As stated on your MyRewards page in the MyStatement section, these Credits were only pending on the 27th.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Credit Deposit didn't happen on May 30th

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    As stated on your MyRewards page in the MyStatement section, these Credits were only pending on the 27th.
  7. Reverend Dork Win User

    Credit Deposit didn't happen on May 30th

    Xbox support reference number is:

    1428562198

    or

    SRX1428562198ID
  8. XBLRewards8 Win User

    20,000 credits didn't deposit on May 30th

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.
  9. Smwutches Win User

    Rewards deposit not posting to my account

    The credits would be scheduled for deposit at the end of the month.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. The credits you had deposited recently would have been credits you earned before May 1.
  10. Smwutches Win User

    I have 12500 credits that i earned in this month

    Sorry, but it is not possible to have credits deposited aany faster than the scheduled deposit dates. There was no deposit scheduled for the 15th this month. The first deposit for this month took place around the 9th. The 15th and 30th are just the latest
    dates deposits can take place, but they usually happen a few days before. Credits are scheduled for deposit based on when. You get to 5,000 pending credits. Generally if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get
    to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month. So yours would be scheduled for deposit at the end of this month.
Thema:

Credit Deposit didn't happen on May 30th

Loading...
  1. Credit Deposit didn't happen on May 30th - Similar Threads - Credit Deposit didn't

  2. Never Recieved Last Credit Deposit

    in XBoX Rewards & Social
    Never Recieved Last Credit Deposit: Hi there, I still haven't received any of the 20,000 credits I had from a month before Xbox Live Rewards was changed. I opted out of Microsoft Rewards. Are these credits still coming as promised?...
  3. Deposit Credit

    in XBoX Rewards & Social
    Deposit Credit: Hello: If I claimed credits on May 31, they are deposited today June 15 or deposited on June 30. I have 11,000 credits. Thank you 1a6c3960-bd81-4da2-953f-99a2fd0120eb
  4. Credit Deposit Problem?

    in XBoX Rewards & Social
    Credit Deposit Problem?: Hello! I was anticipating for my credits to deposit from MyRewards on May 30th. Unfortunately it never did and I'm just frankly worried it'll be wasted when the Microsoft Rewards conversion...
  5. Reward credit deposit

    in XBoX Rewards & Social
    Reward credit deposit: Hello Can you let me know why the 30,000+ credits I have in my account for last 2 weeks have not been converted into my account balance on my account? 27df92be-acb8-494e-9224-213640ceb630
  6. Early credit deposit?

    in XBoX Rewards & Social
    Early credit deposit?: I have 30k credits pending and I see it says I can request an early deposit but how do I go about doing that? I don’t see an option in the MyRewards tab 4f8b643b-a602-4e59-b0e7-88da8b0a4cc1
  7. Credit deposit

    in XBoX Rewards & Social
    Credit deposit: I have 1000 credits and i wanted to know how to get them early 1ad8cdb4-b01e-4a37-91b3-f0bffa772c06
  8. No rewards credit deposit

    in XBoX Rewards & Social
    No rewards credit deposit: hello, I currently have 15000 reward credits in my account and have for some time. It doesn't seem to deposit them automatically and I have no option for an early deposit. How do I proceed as I...
  9. Credit deposit wrong

    in XBoX on Consoles
    Credit deposit wrong: requested deposit 11.250 credits in total only received £1.00 in currency can you please rectify this 075fc8b2-941f-4c59-9ed3-4d8a57654926
  10. Credit deposit wrong

    in XBoX on Consoles
    Credit deposit wrong: requested deposit 11.250 credits in total only received £1.00 in currency can you please rectify this 075fc8b2-941f-4c59-9ed3-4d8a57654926