Credit Cards not showing in Payment Options

Discus and support Credit Cards not showing in Payment Options in XBoX Games and Apps to solve the problem; I did some changes in the Credit Cards on my Xbox One and (removing some that are cancelled) and adding new ones. But the ones I added simply... Discussion in 'XBoX Games and Apps' started by RenatoTonini, Mar 18, 2014.

  1. RenatoTonini
    RenatoTonini Guest

    Credit Cards not showing in Payment Options


    I did some changes in the Credit Cards on my Xbox One and (removing some that are cancelled) and adding new ones. But the ones I added simply diasppeared from the payment options, and when I try to reinsert them, says that they are already in the list.

    What should I do?

    Thanks in advance.

    :)
     
    RenatoTonini, Mar 18, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Mar 18, 2014
    #2
  3. TOPJON7
    TOPJON7 Guest
    not able to change payment options

    i have added a new credit card for a payment option, however the option to select the new payment option is not showing on the "Manage Payment Options" screen it only shows "Edit" or "Remove" for each card is there another way to change the option to the
    new card
     
    TOPJON7, Mar 18, 2014
    #3
  4. x24hrs2livex
    x24hrs2livex Guest

    Credit Cards not showing in Payment Options

    x24hrs2livex, Mar 18, 2014
    #4
  5. F4RxHORNETx Win User

    Xbox funds.

    Only showing pay by credit card or redem code

    15 pounds credit I have is not showing as a payment option
  6. x24hrs2livex Win User

    Credit Cards not showing in Payment Options

  7. Nixnix22 Win User

    Credit card not showing in payment options

    Checked the address, my address is as it should be. Payment options still not showing my cards.

    Kind regards
  8. MateusFontana Win User

    Credit card not showing in payment options

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. I suggest that you check your account addresses, and also the country it is configured for, to do so, access the links below.

    Check the country of your account using the link below.

    https://account.microsoft.com/profile

    Check their addresses using the link below.

    https://account.microsoft.com/billing/addresses#/

    *Thank you in advance for contacting, I hope this can help you.
  9. MateusFontana Win User

    Credit card not showing in payment options

    I see, in this case, I believe it's a problem with your account.

    I suggest you contact support, as we are only the community and we do not have access to this information, to contact them please use the instructions below.

    Visit the website: https://support.xbox.com/en-US/contact-us

    Click on contact us

    Or

    Ask an agent a question

    - Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

    - Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector
Thema:

Credit Cards not showing in Payment Options

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