credit card keeps being charged by some one else

Discus and support credit card keeps being charged by some one else in XBoX on Consoles to solve the problem; over the last year, across two new credit cards my info has been taken through xbox and being charged for xbox live. i have gotten them to sever the... Discussion in 'XBoX on Consoles' started by Grim1192, Dec 11, 2017.

  1. Grim1192
    Grim1192 Guest

    credit card keeps being charged by some one else


    over the last year, across two new credit cards my info has been taken through xbox and being charged for xbox live. i have gotten them to sever the card from that account but they keep getting my new cards and using it for a subscription, a total of $130+
    in subscription charges. watch your statements, i googled it and it is happening to other people. seems microsofts some how leaking info. this could have been going on for over a year but i never noticed until this october a charge showed up that wasnt mine,
    i do the year subscription through a digital code. but i looked back til january and saw there was a xbox live subscription fee every month. luckily my bank disputed them all but now i have to dispute again. will not use my card through microsoft ever again,
    i will buy the prepaid cards. just a word of advice

    ryan mortell

    :)
     
    Grim1192, Dec 11, 2017
    #1
  2. Dragonic9100
    Dragonic9100 Guest
    Being charged for something, not sure what

    My credit card is being charged $10 every month and I'm not entirely sure what for. I've removed all credit cards from my accounts and cancelled my xbox live membership. Both accounts are silver and have less than 100 msp. What else could I be being charged
    for?
     
    Dragonic9100, Dec 11, 2017
    #2
  3. FeberT
    FeberT Guest
    Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft

    Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft.... I dont know what to do, my credit card was charged 4 times and 4 times my xbox live subscription was cancelled... I was thinking that my credit card was not being charged
    so every time that I've received the ms email telling me that the subscription was cancelled I've tried to bought again. But the 4 times was charged and the worst is that now I doesnt even have a subscription active!!!!!!!
     
    FeberT, Dec 11, 2017
    #3
  4. WolvenNation Win User

    Its impossible to "cancel" Live Gold??!!

    It sounds like you are either being charged on another account you may have, or someone else may have. Using your Credit card.

    Your options are to call Microsoft billing and ask them to cancel the subscriptions or remove the card from the system

    If that doesn't work out, you can call your credit card company and either have charges reversed or have the card cancelled and get a new one, which will stop anymore charges.
  5. skys7 Win User

    Question regarding purchasing a game on the marketplace.

    You would need to add the new credit card to your account and delete the usual credit card.

    Then you can use the new one.

    It should be your credit card of corse not from someone else.

    You could also call support to make sure they do charge your new credit card.
  6. DPRK 420 Win User

    Terrible customer support & policy

    You give a company approval to charge your credit card the moment YOU enter your credit card information onto the account. It is then your responsibility to keep track of what it's being used for and your responsibility to remove the card either on the website,
    or via phone support by dialing 1-800-4-MY-XBOX.
  7. v WiKiLEAKS x Win User

    Manage payment options 'glitch' error, code: 31AAB425368BEB6

    One good one is to juss keep using credit card or juss reedem a prepaid member card and turn renewal off with your credit card options and i wont pop up but if it does juss update payment options nd you wont be charged at all
  8. Smwutches Win User

    My Account wrongfully Permanently Banned

    Then if you're still being charged, contact your bank/credit card company about cancelling the charges.
Thema:

credit card keeps being charged by some one else

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