Crashes

Good morning. Help needed. Let me start by saying that I am a paying Bingo customer. I buy coins, keys and tickets. At 115 am EST I was in the middle of finishing a game. I had 7-8 Bingos and had hit all of my power balls and the game froze, disconnected
and never got past the "connecting" screen. I did not get any winnings. This morning before 10am EST same issue, but not as many bingos. This time I got a maintenance error. What do I need to do to get credit for missed winnings and tickets and coins spent.
If I weren't a paying customer I would not bother you. Thanks!

:)

 

Crash, Crash, Crash!

The shorter clips are automatically recorded by BF4 whenever you get promoted. Depending on what you're doing, I seen them range from 7 to 15 seconds long. I've had some clips not be recorded, start recording AFTER I said XRT, etc. I'm willing to let
the DVR issues slide (though not for long as it was a widely promoted feature. One, I might add, crashes my game), but not for long.

 

Crash, Crash, Crash!

Ok, we all know Battlefield 4 has it's issues. It crashes all of the time. Now, that said, I thought I would check my Game DVR and I don't know first of all see all of the clips I have saved. You know, "Xbox, Record That". I know that it should record
the last 30 seconds. Some of the clips say 29 seconds, cool, I am fine with that. It is the rest of the clips 40 out of 47 clips that are 6 seconds long. 0 seconds long and that is not even counting the at least 5 clips I "Record That"'ed last night that aren't
even there. AND I can get through them without Upload Studio crashing. MY questions are, How do I fix this? Is everything that is going wrong with Battlefield, DICE's fault? Is it just my specific console? I really need someone to answer me on at least most
of those questions. I am die hard xbox. I love you guys. I take the punches of a rushed system, I am glad to have it and be a part of it. But getting booted all day from games is one thing. Why is the system crashing? It is all internal. I don't know.
Just frustrated over here. Please get back to me. Thank you.

Sincerely,

Connor Healy

"Kiltic"

 

The last server maintenance took place December 3rd at 6:00 AM PST (9:00 AM EST), which sounds like the time window reported by you. Please always make sure to check our in-game messages and Facebook posts for server downtimes. This will avoid that you get
kicked out of the game unexpectedly when we take down the servers.

Outside of any announced maintenance, please see if immediately closing the app by pulling it to the bottom of the screeen until it flips and then restarting gives you your rewards.