Crackling Audio Issues Encountered When Launching Games From Xbox App On PC, can anyone help?

Hello Odin, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when playing Microsoft store games with Bluetooth headphones.

However, it’s good to know you were able to find a solution.
As an additional suggestion, you can try disabling sound enhancements. Sometimes these features can represent some conflict when using certain devices.

You can review how to do this by visiting this article:

https://www.thewindowsclub.com/disable-audio-en...

This link leads to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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Thank you for understanding.

Hi Odin Leqacy,

Greetings!

Thank you for posting in Microsoft Community.

We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• What troubleshooting steps have you done?
  
• Was this working before?
  
• Current version and edition of you Windows OS?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Perform the troubleshooting found on this link: Troubleshoot game audio or video issues on Windows | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

They must have fixed some of the initial audio problems with DTS from launch. When i first got the console at launch, i set it to DTS and would experience a similar audio issue when watching tv. The crackling wasnt subtle though.

Since switching back to DTS, I havent had this issue so it looks like they fixed this in the recent updates since launch.

Thank you so much for the detailed information. I have checked the Xbox support page and with the recent update it seems to be a known issue:

"Some players have reported intermittent audio issues across the dashboard or when launching games or apps.

If you encounter this behavior, be sure to report this issue and choose the Report with advanced diagnostics option. Make sure to include information like audio setup, when this issue occurred, troubleshooting steps tried, and other relevant info."

Do you have the Xbox Insider App installed? If not, kindly install the app and then you can report the problem from there.