Cortana Invoke xbox one skill doesn't stay paired

Discus and support Cortana Invoke xbox one skill doesn't stay paired in XBoX on Consoles to solve the problem; Anybody else experiencing the Cortana xbox skill not staying paired with the xbox? A majority of the time it just doesn't even work, but when I do get... Discussion in 'XBoX on Consoles' started by Housecat, Nov 12, 2018.

  1. Housecat
    Housecat Guest

    Cortana Invoke xbox one skill doesn't stay paired


    Anybody else experiencing the Cortana xbox skill not staying paired with the xbox? A majority of the time it just doesn't even work, but when I do get the two paired it doesn't last that long. For example, if I come back the next day and say "Hey Cortana,
    tell xbox to turn on". I get the response, "Sorry I can't help with that right now". The only way to remedy the matter is to say "Cortana, tell xbox to pair". Rinse and repeat the process every time. Is this normal behavior to have to pair the two devices
    all the time or is there something wrong?

    I've tried a hard reboot for both devices. I've enabled digital assistant on the xbox one. And lastly, even the Cortana app indicates that I'm already connected to my xbox even though I am not or have to first pair again before the two work together.

    :)
     
    Housecat, Nov 12, 2018
    #1
  2. Saving a paired connection with youtube on Xbox One

    One thing you could check, As I was having the same problem is to,

    sign in to the same google/youtube account on both the xbox one and your pc or tablet before pairing

    then the pairing should stay

    if you don't its only a temp pair

    hope this helps
     
    pcmedic999-E6CACEFE-E853-4720-91BD-89FC6B02E02A, Nov 12, 2018
    #2
  3. XBF Diego M
    XBF Diego M Guest
    Why is Cortana not able to select music from my collection when asked?

    Hey Blueriver,

    The Cortana Voice assistant is pretty specific about the commands you give her.

    First I would like to provide the different voice commands that you can give to Cortana:


    You can also say "Hey Cortana, what can I say?"

    It seems she is compatible with Spotify playlist but I can't find anything specific to having her play songs from your OneDrive.

    Personal Digital Assistant - Cortana Home Assistant - Microsoft

    For music downloaded from the Internet you need the Xbox Media Player App to play those files or the VLC app.

    I can't find anything on our official website that states music on your OneDrive can be played as the Xbox doesn't have an integrated music player as it has partnered with Spotify.

    It may be that Cortana is just not compatible for the OneDrive app.

    If you'd like to try a
    power cycle
    , it may help with the situation to fully reboot the Xbox.

    I hope that helps.
     
    XBF Diego M, Nov 12, 2018
    #3
  4. XBF Javier R
    XBF Javier R Guest

    Cortana Invoke xbox one skill doesn't stay paired

    Hello Housecat,

    Is this in reference to using Alexa and Cortana on Xbox One?

    There is also a library for all Cortana Skills available with learn more options for further assistance.

    Please attempt all variants of Restarting the Console as well as clarify the exact process for pairing the two.

    Try these and let us know if further assistance is needed.

    Best wishes!
     
    XBF Javier R, Nov 12, 2018
    #4
  5. Housecat
    Housecat Guest
    Yes, and I've tried all of the above items that you have listed. What is strange is that I can get the two devices connected with each other, but then the two devices will disconnect and I have to pair them again in order for them to work together. The
    two devices never stay connected for an extended period of time. I haven't measured how long it takes for the two to lose their connection. I do know that if I connect them let's say tonight, then tomorrow they will no longer be connected. Cortana Invoke
    will say, "Sorry, I can't help with that right now".

    If this is a known glitch that others are dealing with, then I can postpone using the integration until it gets resolve in a later system update. I just want to know if this is an isolated situation or if this is happening to a lot of other people.

    I have yet to find a similar post on the community forum or web.
     
    Housecat, Nov 12, 2018
    #5
  6. I had this issue, disconnect the Xbox skill in Cortana, factory reset your Invoke and then add the Xbox Skill back. Been working like a champ every since. Good luck.
     
    MarsNeedsTacos, Nov 12, 2018
    #6
  7. Housecat
    Housecat Guest
    Thanks for the reply. I'll give it a shot and let you know if that works. I know I've done a factory reset before, but I didn't remove the skill before doing so.
     
    Housecat, Nov 6, 2018
    #7
  8. XBF Lance J Win User

    Cortana Invoke xbox one skill doesn't stay paired

    Hey Xbox Gamers,

    As this thread hasn't seen activity from the OP in a while I will be locking it down. If you have any questions or issues with the Cortana feature on your Xbox One, we encourage you to create a new post. Someone from our great Xbox Community will be more
    than happy to assist! :)
  9. MarsNeedsTacos Win User

    Cortana Invoke xbox one skill doesn't stay paired

    I had this issue, disconnect the Xbox skill in Cortana, factory reset your Invoke and then add the Xbox Skill back. Been working like a champ every since. Good luck.
  10. Housecat Win User

    Cortana Invoke xbox one skill doesn't stay paired

    Yes, and I've tried all of the above items that you have listed. What is strange is that I can get the two devices connected with each other, but then the two devices will disconnect and I have to pair them again in order for them to work together. The
    two devices never stay connected for an extended period of time. I haven't measured how long it takes for the two to lose their connection. I do know that if I connect them let's say tonight, then tomorrow they will no longer be connected. Cortana Invoke
    will say, "Sorry, I can't help with that right now".

    If this is a known glitch that others are dealing with, then I can postpone using the integration until it gets resolve in a later system update. I just want to know if this is an isolated situation or if this is happening to a lot of other people.

    I have yet to find a similar post on the community forum or web.
  11. Housecat Win User

    Cortana Invoke xbox one skill doesn't stay paired

    Thanks for the reply. I'll give it a shot and let you know if that works. I know I've done a factory reset before, but I didn't remove the skill before doing so.
  12. XBF Javier R Win User

    Cortana Invoke xbox one skill doesn't stay paired

    Hello Housecat,

    Is this in reference to using Alexa and Cortana on Xbox One?

    There is also a library for all Cortana Skills available with learn more options for further assistance.

    Please attempt all variants of Restarting the Console as well as clarify the exact process for pairing the two.

    Try these and let us know if further assistance is needed.

    Best wishes!
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