converting the code to a different region

Discus and support converting the code to a different region in XBoX Rewards & Social to solve the problem; Hello, I received a message from the xbox Congratulations service! You have completed your Goal of the game. Your mysterious gift is ... Gift card Xbox... Discussion in 'XBoX Rewards & Social' started by MirroPL, Apr 28, 2018.

  1. MirroPL
    MirroPL Guest

    converting the code to a different region


    Hello, I received a message from the xbox Congratulations service! You have completed your Goal of the game. Your mysterious gift is ... Gift card Xbox 5 USD! Run on console or Xbox.com/redeemcode by June 30, 2018. For more information, visit Microsoft.com/giftcard.
    the code is not assigned to my location and has a completely different currency than in the message, please convert to Polish

    :)
     
    MirroPL, Apr 28, 2018
    #1
  2. MirroPL
    MirroPL Guest
    converting the code to a different region

    The message came from xbox live at that time I had bought a gamepass and live so I can not determine exactly which service. As the account had purchased services it was and still is assigned to the Polish region, so I do not know why it happened. I am still
    wondering the news from one side of the USD and after entering the code GBP currency
     
    MirroPL, Apr 28, 2018
    #2
  3. Mister Cizl
    Mister Cizl Guest
    converting the code to a different region

    Hey MirroPL! To clarify, is the message for Game Pass goals? If so, you may be seeing an issue if you're not located in a valid region for the promotion. What region are you physically located in? Post back and let us know!
     
    Mister Cizl, Apr 28, 2018
    #3
  4. Smwutches
    Smwutches Guest

    converting the code to a different region

    Since that is not from a Rewards program offer, you would need to try posting in the sales and promotions forum for assistance.
     
    Smwutches, Apr 28, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    converting the code to a different region

    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  7. MirroPL Win User

    converting the code to a different region

    Hey ! To clarify, is the message for Game Pass goals? If so, you may be seeing an issue if you're not located in a valid region for the promotion. What region are you physically located in? Post back and let us know!
    The message came from xbox live at that time I had bought a gamepass and live so I can not determine exactly which service. As the account had purchased services it was and still is assigned to the Polish region, so I do not know why it happened. I am still
    wondering the news from one side of the USD and after entering the code GBP currency
  8. Mister Cizl Win User

    converting the code to a different region

    Hey MirroPL! To clarify, is the message for Game Pass goals? If so, you may be seeing an issue if you're not located in a valid region for the promotion. What region are you physically located in? Post back and let us know!
  9. Smwutches Win User

    converting the code to a different region

    Since that is not from a Rewards program offer, you would need to try posting in the sales and promotions forum for assistance.
  10. Mister Cizl Win User

    converting the code to a different region

    Hey MirroPL! Unfortunately, Game Pass goals are available in the US and UK only. If you are not physically located in one of those locations, you will not be eligible for the promotion. Thanks!
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converting the code to a different region

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