controllers randomly turns off in the first hour of play...

Discus and support controllers randomly turns off in the first hour of play... in XboX Insiders to solve the problem; Hi I've sent my elite controller cos suddenly my One X suddenly loosed the connection with it each time i was turning it on each day, for example in... Discussion in 'XboX Insiders' started by /u/AngeAlexiel, Jan 3, 2020.

  1. /u/AngeAlexiel
    /u/AngeAlexiel Guest

    controllers randomly turns off in the first hour of play...


    Hi

    I've sent my elite controller cos suddenly my One X suddenly loosed the connection with it each time i was turning it on each day, for example in monster hunter, the first hour, it can turn off the controller 4 times in a row and then all is okay, i thought it was the elite controller, but now that i've tired other official controller and batteries, sometimes it happens, sometimes it doesn't... so weird...

    i just want to know if it may be coming from my One X ?? im an Insider ... or is it an hardware failure ?? do i need to erase my console HDD and reset it ??

    btw, my One X is on warranty for just a few days , i really need to know if it's just an insider bug, or do you think i should send it back to xbox ??

    thanks a lot.

    Sorry for my non perfect English, it's not my mother tongue. ^

    submitted by /u/AngeAlexiel
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    /u/AngeAlexiel, Jan 3, 2020
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  2. aMexicanErb Win User

    Controller randomly turns off

    It sounds to me like there could be a few things going on, it could be the battery pack is no good anymore, I would try it with some AA batteries and see if this fixes the issue. If that is not the case try upgrading the controller to see if that fixes
    the issue!
    Link on how to Upgrade Controller     lastly it could be a bad connection with the unit or batteries with the controller, you might want to look at that also.
  3. SuprX BR Win User

    Controller randomly turns off

    what the type of battery are you using? in most of cases maybe it was only a bad attach of the battery, try to check this.
  4. {Parity} Win User

    Controller randomly turns off

    Have you tried it with regular AA batteries? Is it getting hot? Have you tried it with a USB cable? Please try those options and let us know how it goes. It may be that the controller is starting to fail.
  5. Robby Sayles Win User

    Controller randomly turns off

    I had similarly issued a while back, and then I changed my battery pack, the updated my controller. Hopefully, you get this resolved soon. Happy Gaming :)

    Robby
  6. XBF Brad A Win User

    Controller randomly turns off

    Hello Sharkles,

    Thanks for the updates. Just a quick question, is your console plugged into a power strip or ext. cord? This can cause the issue you are having. Try plugging it directly into a wall outlet and see if it disconnects.

    Thanks,

    Brad
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controllers randomly turns off in the first hour of play...

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