Controller works in Bluetooth but doesn't with cable

noah Ntenga · May 27, 2024

Hello, it's been multiple days i've tried to connect my controller (Dualshock 4) to my laptop through USB but my PC charges the controller yet doesn't recognize it

The problem doesn't come from the game I play since the controller simply doesn't appear in device manager

I think the problem comes from my laptop and not from my controller/câble

It's also not the USB PORT since I can connect both my mouse/headset on it and they work perfectly well

When I plug the controller in, it makes a yellow light, telling me that the controller is charging yet I can't use it, I tried DS4 windows, USB drivers update but doesn't work

Also my controller worked on my pc a year ago

The only thing I changer is I uninstalled every Xbox like application but I don't think it's related

Can I get any help?

:)

noah Ntenga

Found the answer myself, some cables are made just to charge, not to permit utilizing stuff so try getting the most REGULAR cable u can instead of going for some hybrid stuff

AustinBeauchamp

The controller is recognized when plugged in via a usb cable and works as intended. Uninstalling the driver when plugged in and restarting doesn't change that behaviour, the controller is still recognized when plugged in and works.

Connecting to bluetooth remains the same issue though. Either it doesn't show up in the bluetooth devices search, or when it does, it fails to connect (prompting to "try again" every time)

AriFrost

One thing I just found out, the Xbox pad works with others when connected with a cable, previously I was using a bluetooth adapter which came with the controller.

Any chance of fixing it to work via bluetooth? As in, Xbox controller via bluetooth, other controller via cable.

JoJoMaster

This is the only cable I've right now. Maybe I lost it while I was packing my luggage. I guess I've to buy a new one. If the new cable doesn't work, then it must be the problem of the controller.

Just bought some AA batteries. I tried the Bluetooth connection, but my laptop doesn't seem to pick up the signal.

https://www.youtube.com/watch?v=zsBPkAUMoiE at 4:50

This guy also had trouble connecting the controller via Bluetooth without using an adapter. Do I need an adapter to use the Bluetooth function?

Farscape247

yes as the controller works on bluetooth but there is no audio passthrough via bluetooth, either plug the controller in with a cable and hardwire the headset into that or use xbox wireless adapter.

Controller works in Bluetooth but doesn't with cable