Controller stops working in COD

Hi there Rob M.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your controller connectivity. Here are some steps and potential solutions to troubleshoot and resolve the issue:

Check Battery Level:

Ensure that your controller has sufficient battery. If the battery is low, replace it or recharge it if you're using rechargeable batteries.

Restart Console and Controller:

Turn off your Xbox One and unplug it from the power source. Wait for a few minutes, then plug it back in and restart. Also, turn off your controller and then turn it back on.

Re-pair the Controller:

Reconnect the controller to your Xbox One. Press and hold the sync button on the controller and the console until the controller's light flashes, indicating it's pairing.

Wireless Interference:

Other wireless devices can interfere with the controller’s connection. Try moving closer to the console or turning off other wireless devices nearby.
Wired Connection:

Connect the controller to the Xbox One using a USB cable. This can sometimes bypass wireless issues and confirm whether the problem is with the wireless connection.

Update Console and Controller Firmware:

Ensure that your Xbox One and the controller firmware are up to date. Go to Settings > Devices & Accessories, select the controller, and choose "Device info" to update if needed.

Update COD:

Ensure that "Call of Duty" is updated to the latest version. Sometimes game updates fix bugs that may cause controller issues.

Controller Configuration:

Check the in-game controller settings. Sometimes settings might reset or change, leading to unresponsiveness. Navigate to the settings menu in COD and ensure that the correct control scheme is selected.

If the game is lagging or freezing, it can cause the controller to appear unresponsive. Ensure that there are no background downloads or applications running that might slow down the console.

Clearing the game cache can sometimes fix issues. Power down your Xbox, unplug it for at least 10 seconds, and then plug it back in and restart.

Controller Buttons and Joysticks:

Physically inspect the controller for stuck buttons or joysticks that may not be returning to their neutral position. Clean the controller with a dry cloth.
Controller Replacement:

Try using a different controller to see if the issue persists. This can help identify if the problem is with the controller itself or something else.

Interference from Headsets:

If you're using a headset, try removing it. Sometimes headsets or other accessories can cause interference with the controller.

Overheating:

Ensure your console and controller are not overheating. Overheating can cause performance issues. Keep your console in a well-ventilated area.

Uninstall and Reinstall COD:

If none of the above solutions work, uninstalling and reinstalling "Call of Duty" might resolve the issue. This can fix corrupted game files that might be causing the problem.

Common Issues in COD:

Controller Stopped Responding Mid-Game:

This can be due to a temporary glitch. Pause the game, disconnect the controller, and reconnect it.

Controller Disconnects During Online Play:

This might be related to network issues rather than the controller itself. Check your internet connection and ensure that it’s stable.

Reset Controller:

As a last resort, you might consider resetting the controller to its factory settings. This will remove any custom settings that might be causing issues.
Check for Third-Party Interference:

If you're using third-party accessories or controllers, they might not be fully compatible with COD or your Xbox One. Try using official Xbox accessories.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

OP: Put down the controller, stop playing cod for awhile and GO OUTSIDE.

Where do you clear the cache first of all and why would that have any thing to do with the controller not working when a game launches... Controller input is not stored in the system cache.

I have been experiencing this problems for a few days now. Last night when I was playing CoD AW with friends my controller stopped working in the game only. Menus and Xbox home it worked fine. As soon as I would join a game it would stop. It happens on multiple
controllers and is very frustrating.

Someone from Xbox needs to respond to this as it is an obvious bug or problem with the system.

yep

auto trigger stops ( recommended only for COD and gears of war )

defiantly a modded controller *thinking people might report this *

Clear catch restart console.