Controller stops responding during remote play. Have to reboot the Series X to get it to...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Let's try to troubleshoot on your console.

Don't worry we will fix this together. Please make sure you can sign in all your profiles. Let's try to restore the console back to factory defaults but we will select keep my games and apps so it won't remove your games and progress.

Please follow the steps here:

- Press the Xbox button to open the guide.

- Select Settings

- Select System

- Select Console info & updates

- Select Reset console

- Select Keep Games and Apps

After this, you will have to sign in again with your email and password. Then please try to use the controller again. Thanks!

I changed my home console to my Series X as suggested (I normally have my older One X as "home" since my kids play it without me being logged into it, I am now down to only 1 out of 5 home transfers available). It did not help. It did not change anything. Only my One X is showing up in my console list for remote play. I have even done yet another system reset (keeping games and apps) after that.

Other things I have tried today (based on suggestions I've seen elsewhere for this issue), none of which have helped:

- Change to an alternative MAC address, reboot.

- Restore to original MAC address, reboot.

- Manually change system name, reboot.

- Change to a different network port, reboot.

- System reset and use my android tablet instead of my android phone during the setup.

I still think this issue is possibly something with my account on Microsoft's side but I am willing to try more suggestions in order to "trigger" the remote play/remote access option for my Series X again. Something is not triggering the remote play/remote access to my Series X on my account. If I go to xbox.com and search for a game that I own in the web version of the Xbox Store, I get the option to "Install to" but it only shows my old Xbox One X, my Series X is no longer listed their either (it was until two days ago). Also, some limited connection between the Windows Xbox app and my Series X does work. If I try to manually add my Series X through the Windows App, the Windows App tells me to turn on and log into my system. It can tell when I do this with my Series X and goes to the next pop up telling me to press enable on my system. If I had remote play disabled on my Series X, I do get the pop up screen on it telling me to enable remote play. I do this and run through the text (everything passes) but then the sequence stops here. The "press enable" pop up screen in the Windows app does not close on it's own. If I manually close it and restore the process it quickly and automatically progresses through the first two pop up screens (turn on/log in, and then the press enable one) and stops with a "something is wrong, try again later" screen. This shows that there is some amount of data passing between my Windows PC with the Xbox app and my Series X and is why I believe that this problem I am having is outside of my home and something on Microsoft's end with my account but I am willing to try more if there is something I missed and/or did out of sequence.

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

couldn’t they made the Xbox series x controller have a rechargeable battery built in like the ps5 and nintendo switch controller. Rechargeable tv remotes. Should be a thing.

Have you went through the steps of turning on remote play on the console? What are you using to use the remote play options ie: computer, laptop, tablet or smartphone? You have to go through the settings to set it up. You can follow this link and it will give you step by step instructions:

How to Use Remote Play on the Xbox Series X and S | Digital Trends