Controller still not working

Hi. My name is Brilliant and I am happy to assist you today.

I am assuming you sent your controller for repairs using the service order. The service centre inspects your product upon arrival. If no service is performed (repair or exchange), they’ll return the product and send you info about why the service wasn’t performed.

Hope this helps resolve your query.

I sent it in for a repair already. Getting very frustrating

I am still having this problem, controller works until it goes to sleep then when I awaken the controller no buttons work to control Netflix. The controller still works to get to Xbox home and functions fine in the menu, just not Netflix. Please help.

It still dosn`t work. I had uninstall the controller driver and still register as a xbox controller

Thanks for the reply Outsider, but still, it's not working. I'm definitely sure that the controllers are fine, it has something to do with the charger. I tried it with all the three controllers, but still none would work with it.