Controller refusing to unpair or pair to a system, and pairing to a nonexistant device

Discus and support Controller refusing to unpair or pair to a system, and pairing to a nonexistant device in XBoX on Consoles to solve the problem; Basically as the title says. When I put the controller into pairing mode, it connects to the nonexistant device, which also happens if I hold sync.... Discussion in 'XBoX on Consoles' started by MacCraker, Oct 14, 2022.

  1. MacCraker
    MacCraker Guest

    Controller refusing to unpair or pair to a system, and pairing to a nonexistant device


    Basically as the title says. When I put the controller into pairing mode, it connects to the nonexistant device, which also happens if I hold sync.

    :)
     
    MacCraker, Oct 14, 2022
    #1
  2. MacCraker Win User

    Controller refusing to unpair or pair to a system, and pairing to a nonexistant device

    Turns out it was somehow trying to connect to either the xbox one s or xbox series s consoles in my house for some reason. Turning them off fixed it.

    Sidenote: In all my experiences with wireless xbox controllers (xbox 360, xbox one, xbox series x/s) the sync button needs to be held to be put into pairing mode (quarter ring rotating clockwise /flashing xbox logo), while the button on the console needs a single press, if it helps anyone.
  3. Francia J. Win User

    Controller refusing to unpair or pair to a system, and pairing to a nonexistant device

    Hi MacCraker, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly powercycle your console along with your controller by following the steps below:

    ​​​

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console.

    POWERCYCLE CONTROLLER

    1. Press and hold the Xbox button for 5-10 seconds, until the controller turns off.

    2. Wait a few seconds, then press and hold the Xbox button again to turn the controller back on."

    After that try to pair the controller again on your device by pressing the pair button both on the controller and Xbox console at the same time.
  4. Francia J. Win User

    Controller refusing to unpair or pair to a system, and pairing to a nonexistant device

    That's great to know and thank you so much, MacCraker.
  5. Nafjan Thottathil Win User

    COD Cold War controller disconnecting

    Try updating the firmwares of both Controller and the Console. Then unpair the controller and again pair it by pressing the pair button on the controller and console.
  6. Anirban Sarkar1 Win User

    Xbox series X|S controller disconnects when playing a game

    Unpair your device and then re-pair it with the PC then see if it makes a difference.
Thema:

Controller refusing to unpair or pair to a system, and pairing to a nonexistant device

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