controller randomly sync to my xbox and when it is on the buttons dont work

Fischer Chapel. · Apr 19, 2023

ive tried all the advise i found online and none of it worked no matter what i do the controller randomly syncs and my buttons dont work. i dont want to buy a new controller and it has no new updates either. i dont know what to do either

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to check if the issue is with the controller or the Xbox console. I would like to clarify, do you have a different controller that you can test if the same issue will occur?

Also, please perform a powercycle on your controller by following the steps below:

"Press and hold the Xbox button for 5-10 seconds, until the controller turns off.

Wait a few seconds, then press and hold the Xbox button again to turn the controller back on."

https://support.xbox.com/en-US/help/hardware-ne...

MOwGLiTHeGOd30

Everytime i press the button to sync the controller the xbox sign dont blink and when i tried it with the wire it also didnt work

lxSakuraixl

Everytime i press the button to sync the controller the xbox sign dont blink and when i tried it with the wire it also didnt work. How do I get it to sync?

if you have a USB cable then plug it into the xbox and the controller and it should connect.

Vdeathrow93

The old controller work with the Xbox 360 slim. Have you been following these steps to sync your controller?:

To sync them up, power on the Xbox and the controller. Then push the sync button on the Xbox (small black button next to the USB ports on the front), then push the sync button on the controller (location varies depending on the type of controller). When
you push the sync button the green light will spin in a circle (on both the Xbox and the controller). If the light doesn’t spin in a circle then it isn’t in sync mode and you might have a problem with the controller.

I did this with my own Xbox slim and my old controllers so I know it is possible.

Here is a youtube video of someone showing it work/how to do it: http://www.youtube.com/watch?v=pWGdw_oi0Xc

Hope it works! Happy gaming!

god_0

it does work when i just press the sync button on my controller, without it being plugged in, and while its synced to the xbox, but this is a rare occurrence. and i still have to power on the xbox just to turn on the controller.

this is a newly refurbished controller, so i doubt it is the sync button itself either.

controller randomly sync to my xbox and when it is on the buttons dont work