controller not working

I have just put on my xbox and it seems the xbox one won't recognise the controller.

The light on the controller is coming on and I can go from full screen to the home page with the xbox button. But the thumb sticks and buttons won't register.

I have tried my other controller and that has the same problem. So I recon it has to be the xbox at fault.

Has anybody else had this problem or know of any ways to fix it.

I have already turned it off and on a few times aswell as the soft reset.

Thanks..

:)

 

Controller not working

It lights up when I stick it into my PC, and just now when I retried it on the Xbox it flashed on the top left and bottom right sections, and now it's fixed. Apparently it needed a kickstart from my PC or something, thanks!

 

controller not working

Is this game specific or does your controller have problems at all times?

Firstly, ensure that your controller is updated to the latest software by following the instructions here- http://support.xbox.com/en-SG/xbox-one/accessories/update-controller-for-stereo-headset-adapter

Then check the in-game settings for the controller layout, you might to toggle or change some settings so that all controls work.

 

press the little button near the charge and play port then click the little button on the left hand side of the xbox see if that helps.

 

the first thing I tried was to re link them but they just don't flash or anything.

I will leave the console unplugged all night and hopefully (fingers crossed) it will be ok.

Just my luck bf has double xp starting and I might not have anyway of shooting them pesky flag catcher people.

 

Give this link a look to try and help troubleshoot the issue:

support.xbox.com/.../wireless-controller-disconnects

 

Do you have a play and charge kit? If you do try pluging it into the controller maybe it will automatically re connect.

 

Or try this link posted by an official support member:

forums.xbox.com/.../4209350.aspx