controller malfunction

Discus and support controller malfunction in XBoX on Consoles to solve the problem; My controller was left vibrating and the bottom left corner has melted! Can i get warranty on this if so how? b2f15081-0e68-4301-9e52-8324b3211fdd Discussion in 'XBoX on Consoles' started by Sel burger, Nov 9, 2017.

  1. Sel burger
    Sel burger Guest

    controller malfunction


    My controller was left vibrating and the bottom left corner has melted! Can i get warranty on this if so how?

    :)
     
    Sel burger, Nov 9, 2017
    #1
  2. head5h0t95
    head5h0t95 Guest
    controller malfunction

    colllecionador,

    your advice helped me i played two rounds and my controller did not shut off! thanks for the big help i really appreicate it thanks a lot. controller malfunction :)
     
    head5h0t95, Nov 9, 2017
    #2
  3. colllecionador
    colllecionador Guest
    controller malfunction

    Greetings head5hot95,

    I'm sorry that you are facing problems with your controller.

    When this issue happens to me, I disable the vibration option of my controller, by: 1. Pressing the
    Guide button (silver button in the center) on the controller. 2. Selecting
    Personal Settings.; 3. Pressing A. 4. Selecting
    Vibration.; 5. and then pressing the A button to disable the controller vibration.

    After follow these steps, please let us know if the problem persists.
     
    colllecionador, Nov 9, 2017
    #3
  4. wolfheart517 Win User

    xbox one X controller keeps disconnecting!!

    could be controller malfunction, request warranty
  5. ChopDaLyricolig Win User

    Controller

    is your controller malfunctioning in any other ways?
  6. THANOS OPRESSOR Win User

    Controller malfunction

    My friend the best way to solve and faster is the support, they always solve the best way, from experience, they always have a solution in which you are happy.
  7. o0O VanDaal O0o Win User

    Controller malfunction

    Xbox Support sends me to this forum...
  8. ooD0C H0L1DAYoo Win User

    Controller Malfunction

    An Xbox Wireless Controller purchased in or after June 2015 can take updates wirelessly without connecting with a USB cable. This controller has a small, circular 3.5-mm port on the bottom of the controller (controllers without this port must update via
    USB cable).

    If you have a stereo headset adapter, plug it into the bottom of your controller so it can also get updates.If you're using a stereo headset adapter, plug in a headset (a headset must be plugged in so the adapter will turn on).Press the Xbox button  to
    open the guide, choose System > Settings > Devices & streaming > Accessories, and then select the controller you want to update.Select Device info, select the Firmware version box, and then select Continue.

    Things to keep in mind

    The auto-detect feature of this update may not work immediately if you plugged your stereo headset adapter into the controller while downloading a system update, or while the console was turned off. To fix this, go to the Home screen and unplug the adapter.
    Then, plug the adapter back into the controller.You only need to update your controller one time to use the stereo headset adapter. However, if you plan to use the stereo headset adapter with other Xbox One controllers, you’ll need to follow this process for
    each controller. Additionally, check for new updates periodically as Xbox frequently ships new controller features and improvements.
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