Controller keeps losing sync and sync button on Xbox doenst work when pressed

Sync the Controller:
To sync a wireless controller with your Xbox, follow these steps:

Press the Xbox button on the controller to turn it on.
Press and hold the small sync button on the front of the Xbox Series X console (located near the USB port).
While holding the sync button on the console, press and hold the sync button on the controller (located on the top near the Xbox button).
Release both sync buttons when the controller's Xbox button starts flashing. The controller should now be synced with the console.

Hi, you are pressing the sync button on the console and then the sync button on the controller? What happens when you try to sync the controller?

it does work when i just press the sync button on my controller, without it being plugged in, and while its synced to the xbox, but this is a rare occurrence. and i still have to power on the xbox just to turn on the controller.

this is a newly refurbished controller, so i doubt it is the sync button itself either.

normaly this will work also when the xbox is on, just press the controller sync button.

thi sis what i am doing, press it when i want to use it on pc and sync when i want to use on xbox

Hello CheckeredMINI,

Try this:

Turn off your console.

Press the Controller sync Button (keep holding it)

While holding The controller sync button Turn on your console while you still have the sync button held.

Keep holding the Sync button until you reach dashboard if it lets you reach it..