Controller fault

DavidEdMartin · May 1, 2021

Hello

Having xbox controller problem. The buttons seem to 'multiple input'. If i press up once on the dpad the menu just keeps going up until it gets to the top. Same on other buttons.

Firmware is up to date.

Any ideas how i fix this?

Thank you.

:)

choppyseize

Controllers come with a limited 90 day warranty so you may be able to exchange or repair it. If you've exhausted all other troubleshooting options (which it seems like you have) I would go that route

XBF Zineb F

Hello there @DavidEdMartin, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link below and follow the instructions provided to troubleshoot the issue.

The link: Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

In case the issue persists you can access the link below tp request a replacement:

The link: Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Joules Horner

Same issue from the start, the controller seems to be pressing more that 3 buttons and i wont let me pass the 1st confuguration screen

editfmah

Oh, just one further thing. Above it was suggested that the fault lays within the controller. Whilst this is likely, I did double the chance of success by purchasing another controller and connecting both by USB, and they still display the fault. Is it
likely that the fault lays in the console itself?

Sword Style

How is this the controllers fault?

Controller fault