Controller Exchange Request ¿What to do ?

Discus and support Controller Exchange Request ¿What to do ? in XBoX on Consoles to solve the problem; Hi, I requested a controller exchange that ended up with the code SRX1518890192ID. The following days received an email that leads me to upload an... Discussion in 'XBoX on Consoles' started by HB_101, Mar 5, 2021.

  1. HB_101
    HB_101 Guest

    Controller Exchange Request ¿What to do ?


    Hi,

    I requested a controller exchange that ended up with the code SRX1518890192ID.

    The following days received an email that leads me to upload an invoice and a picture of the controller´s serial, so i did and then answered the email to comunicate it.

    I am still waiting for the following steps to take and i do not know why this process is so slow since i have just purchased my Xbox One X from amazon.

    Something strange is when i try to register the controller in my ms account, the system does not recognize it, however if i request the link https://support.xbox.com/es-ES/help/hardware-network/controller/controller-warranty , it shows me the dates of the warranty period.

    I apreciate any info that you can provide. Thanks.

    :)
     
    HB_101, Mar 5, 2021
    #1
  2. IsmaelAlvarez1 Win User

    Xbox one controller

    It's only a day old I requested exchange controller juwaiting for a response
  3. IsmaelAlvarez1 Win User

    Xbox one controller

    already requested controller exchange just waiting for a response thank you :)
  4. William Manolakis Win User

    Can I exchange a game that I bought 5 months ago if I haven't played it?

    It doesn't allow me to select the game in my purchases to request a refund or exchange. I really don't know what to do at this point.
  5. TakingNumber515 Win User

    2 Wired controllers both try to be player 1, input only accepted from last controller that is plugged in

    I requested an exchange of one of the controllers from amazon, and they shipped the replacement before I was required to send one back. I now have 3 wired controllers, and any 2 of them that are plugged in will come up as the same player. I guess I'll
    keep requesting exchanges until I come up with 2 that work together, or they get tired of it.
  6. M3tal Daz3 Win User

    I can't exchange my gold card. no puedo canjear mi tarjeta gold

    What do you mean by exchange your gold card? Can you elaborate your request so we can help you?
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Controller Exchange Request ¿What to do ?

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