Controller Exchangd Return Delivery

Discus and support Controller Exchangd Return Delivery in XBoX on Consoles to solve the problem; Hi I'm returning a faulty Design Labs controller I bought a while back because the A button has stopped working, and I've gone through the process and... Discussion in 'XBoX on Consoles' started by LMBozz, Jul 3, 2020.

  1. LMBozz
    LMBozz Guest

    Controller Exchangd Return Delivery


    Hi

    I'm returning a faulty Design Labs controller I bought a while back because the A button has stopped working, and I've gone through the process and am at the return delivery section.

    I got an email telling me how to send it and the address details etc.
    BUT     they also said:

    "Take your package to any UPS location for drop-off."

    I live in a remote area with no UPS locations in my area, would Microsoft be okay with me sending it via Royal Mail? My post office is the only place I can ship parcels from so this is really my only
    option.

    Any help and advice would be great.

    Thanks!

    :)
     
    LMBozz, Jul 3, 2020
    #1
  2. H3PA80R Win User

    Delivery company?

    Normally Microsoft uses UPS for delivery of the physical purchases and for the Service Returns.
  3. peter davies1 Win User

    Returned console

    Console is brand new just delivery driver couldn't find address so they automatically return to Microsoft
  4. Echo4Ent Win User

    delivery of the controller

    Did you pre-order from the online Microsoft store? If so, then you should be able to check your order status here: https://account.microsoft.com/orders

    If you ordered from a different online store (Amazon, Walmart, etc.) then you will need to check your order status with them.

    Good Luck!
  5. ChiefJoboo Win User

    delivery of the controller

  6. MightyQuinn75 Win User

    delivery of the controller

    Hi, I'm afraid we can only give general advice on the forums. We cannot access accounts to view details or status of anything. I highly recommend the solutions suggested by my fellow Ambassadors. Hope you get it sorted.
Thema:

Controller Exchangd Return Delivery

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