Controller disconnecting issues

Discus and support Controller disconnecting issues in XBoX on Consoles to solve the problem; Hi I have had problems with my Xbox one controllers dc from my console I have noticed many people complaining of this and Xbox seem to be doing nothing... Discussion in 'XBoX on Consoles' started by ImortalCartz, Dec 28, 2015.

  1. ImortalCartz
    ImortalCartz Guest

    Controller disconnecting issues


    Hi I have had problems with my Xbox one controllers dc from my console I have noticed many people complaining of this and Xbox seem to be doing nothing I have had to play Xbox with a wire connected to my pad for over a year now and gone through 2 controllers
    as eventually the wire socket on the pad breaks, I have spoke a few times on the support chat to be misunderstood and be mocked for having crohns disease, anybody else having the same problems because am sick of it. When are we going to get a console a company
    can be proud of rather than just looking for the dollar signs

    :)
     
    ImortalCartz, Dec 28, 2015
    #1
  2. Konnyboi1
    Konnyboi1 Guest
    Does the new update fix the controller disconnecting issues?

    Just like in the title.

    Does the new update fix the controller disconnecting issues?

    My controller keeps disconnecting Controller disconnecting issues :(
     
    Konnyboi1, Dec 28, 2015
    #2
  3. Intermittent Controllers After Update

    Hey there FancyCalf51007,

    Sorry to hear about the controller disconnecting issues. Please take a look at this guide and see if it helps out with the disconnecting issue. Xbox One Wireless Controller disconnects or can't connect

    Let us know how it goes!
     
    Mister Mascot, Dec 28, 2015
    #3
  4. Controller disconnecting issues

    masterchief0402, Dec 28, 2015
    #4
  5. ZacClarke
    ZacClarke Guest
    I'm having this problem too. When I use the mic when the controller disconnects, even when I turn it back on the mic seems to not work either. Unplugging it and plugging it back in doesn't seem to help. I have to go through a long process just to get the
    mic to work.
     
    ZacClarke, Dec 28, 2015
    #5
  6. Cpt Flappy
    Cpt Flappy Guest
    if your controllers are disconnecting frequently I would make sure you have fresh batteries. then take the batteries out of the controller. press and hold the power button on the console for ten seconds then unplug the power from the console. leave everything
    unplugged for a few minutes. then plug the xbox back in and replace the batteries on the controller. then plug the controller into the console via usb and check for updates for the controller to do this go to settings>all settings>Kinect and devices>devices
    and accessories>select the controller> on the left side it will either say update now or no update available.
     
    Cpt Flappy, Dec 28, 2015
    #6
  7. Cpt Flappy
    Cpt Flappy Guest
    @rustinpeace I would recommend the same to you and make sure the headset is plugged in when trying to update the controller.
     
    Cpt Flappy, Dec 28, 2015
    #7
  8. ImortalCartz
    ImortalCartz Guest

    Controller disconnecting issues

    I have tried all this I got my Xbox in July last year this started after an update in September I have tried all trouble shooting even moving turning off other wifi devices seems to be a software issue?
     
    ImortalCartz, Dec 28, 2015
    #8
  9. ImortalCartz
    ImortalCartz Guest
    Mine is also worse when am in a party and sometimes the mic doesn't connect back at all
     
    ImortalCartz, Dec 28, 2015
    #9
  10. ZacClarke
    ZacClarke Guest
    I checked the controller update status and there's no update available. I'll try your suggestion though to see if it helps
     
    ZacClarke, Oct 31, 2018
    #10
  11. Mister Mascot Win User

    Intermittent Controllers After Update

    Hey there FancyCalf51007,

    Sorry to hear about the controller disconnecting issues. Please take a look at this guide and see if it helps out with the disconnecting issue. Xbox One Wireless Controller disconnects or can't connect

    Let us know how it goes!
  12. ROBIN H 25 Win User

    Vanguard Controller issue ...

    Connecting the controller with a USB cable doesn't work,

    Controller still disconnects even with a USB cable connected,

    I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

    I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

    I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.
  13. MattyRums Win User

    Since "cortana" update my controller disconnect issues have returned

  14. LegoNinja187 Win User

    Issue with controller disconnecting from console, and console disconnecting from the internet

    It sounds like 2 separate issues, One being the controller disconnects, and the other being the console disconnecting.

    Are you able to plug your console into router with an Ethernet cable?

    as for the controller issues

    See if anything on this page helps you: http://support.xbox.com/en-AU/xbox-one/accessories/wireless-controller-disconnects

    have you tried connecting the controller to the Xbox via cable?
  15. masterchief0402 Win User

    Controller disconnecting issues

Thema:

Controller disconnecting issues

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