Controller buttons, namely A and shoulder, sometimes unresponsive

JoeJitsu973 · Nov 20, 2017

I just bought the Xbox One X. Controller paired without issue. Sometimes, however, the A button and shoulder buttons become unresponsive; that is I have to press A twice or "harder" to get a response. This happens in-game and within Home menu.

How to resolve?

Joe C.

:)

Politician-[xboxvenue] · Nov 20, 2017

Controller becoming unresponsive

After a few minutes my controller becomes unresponsive and will not control my X box one x.

1) rebooting the console fixes it

2) pushing the sync button on the controller then pulling the battery out then back in seems to fix it sometimes.

Anyone else having controller issues?

iiCaluminium · Nov 20, 2017

'A' button on controller is sometimes unresponsive

The Xbox One controller which came with my Kinectless Xbox One yesterday has one problem.

The 'A' button is roughly 10% of the time unresponsive when I press it, and I use the same force as always. The problem isn't too bad though, as I believe it only happens when in menu's or interfaces. I was playing FIFA 15 and while in-game during a match,
I think the A button was working perfectly, always responding. But when I go back to a menu or interface the occassional lack of response occurs again when pressing the 'A' button.

Is this normal, should I request a replacement controller?

RavagedUnicorn

Check to make sure your LB shoulder button isn't stuck. Sometimes if the controller is dropped it can get stuck in.

JemVanWin

Does anyone else feel their B button is also slightly unresponsive sometimes?

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I would highly recommend trying out the troubleshooting steps from this link first, https://support.xbox.com/help/hardware-network/....

If the problem still persists after doing the steps, please check if the controller is under warranty through this link, https://support.xbox.com/en-US/help/hardware-ne....

You can create a replacement order at https://support.microsoft.com/devices.

Merlin4421

No speaker in the controller no way. I hate it in the ds4 and I turn it off on settings. Shoulder buttons are fine IMO if you use them as designed. For those that rest their fingers on the shoulder button I can see the issue.

ChemistryStudent

I agree with the OP about the quality of the DPad. It is probably the worst thing to happen to the controller next to the shoulder buttons. I hope they either allow for backwards comparability for xbox 360 controllers, make 360 controllers with xbox one
internal components, or my preference rework the dpad and shoulder buttons on the xbox one controller and rerelease it in the near future.

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