Controller and Network Issues after xbox one updated to the 10/11/2018 update (OS version: ...

First thing to try would be performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power
cord back in and restart the console.

Hope this helps. Let us know. Good Luck.

Hello, My name is Steve - is there any error codes displayed as they are useful for finding out the issue. If not then maybe your Xbox has dust in it that may be blocking the fan causing overheating which means that the components inside your Xbox will also
overheat which - in this case - makes the Xbox not run at its best or even fail most tasks! If you could - maybe going to see a trusted repair store and getting them to have a look at the issue. If they don't know (very unlikely) then go to a Microsoft or
Xbox store may help or directly contacting customer services as they will know.

Many Thanks, Steve XBL

Hi,

Please see below.

New Xbox Wireless Controllers on Windows 10

• Known issue: Some users are experiencing no button input in games with new Xbox Wireless Controllers (the controller packaged with the Xbox Series X|S) when connected via Bluetooth to Windows 10.
  
• Workaround: If you're experiencing this issue make sure you have the latest servicing update on Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for updates. There may be a button that says “View optional updates," and you may be required to select it there to find the update.
  
  Once you've installed the latest update, you also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app.
  
• To check your update history, go to Start menu > Settings > Update & Security > Windows Update > View update history. If your KB number for your OS Build is greater than the one listed below, you're good to go, as it includes the necessary updates. If you don't know which OS Version you have installed, you can easily check by going to: Settings > System > About.
  
  • Supported Windows Build numbers:
    
    • For 2004: 10C Win 10 2004 (20H1)
      
      • Version: 2004-OS Build 19041.610 and 20H2-OS Build 19042.610
        
      • Requires: KB 4580364
        
        
    • For 1909: 10C Win 10 1909 (19H2)
      
      • Version: 1903-OS Build 18362.1171 and 1909-OS Build 18363.1171
        
      • Requires: KB 4580386
        
        
    • For 1903: 10C Win 10 1903 (19H1)
      
      • Version: 1903-OS Build 18362.1171 and 1909-OS Build 18363.1171
        
      • Requires: KB 4580386
        
        
        
    • For 20H2: 10C Win 10 20H2 (20H2)
      
      • Version: 2004-OS Build 19041.610 and 20H2-OS Build 19042.610
        
      • Requires: KB 4580364
        
        
• How to update your controller using the Xbox Accessories app:
  
  • Download the Xbox Accessories app from the Microsoft Store: https://www.microsoft.com/p/xbox-accessories/9nblggh30xj3
    
  • Connect your new Xbox Wireless Controller to your PC with the steps found here: https://support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc
    
  • Update the firmware on your controller with the steps listed here: https://support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller
    
    • Make sure to look for the section labelled “Update on PC.”
      

Hi,

Taken from the
known issues thread

·
Known Issue: Some users are experiencing no button input in games with New Xbox Wireless Controllers (the controller packaged with the Xbox Series X|S) when
connected via Bluetooth to Windows 10.

·
Workaround: If you are experiencing this issue please ensure you have the latest servicing update on Windows. You can find available windows update by going to Settings > Update
& Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you
may be required to click there to find the update.

Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the
Xbox Accessories app.

·
To check your update history, you can go to Start menu > Settings > Update & Security > Windows Update > View
update history. If your KB number for your OS Build is greater than the one listed below, then you are good to go as it will include the necessary updates. If you are unaware which OS Version you have installed, you can easily check this by
going to: Settings > System > About.

·
Supported Windows Build Numbers:

·
For 2004: 10C Win 10 2004 (20H1)

·
Version: 2004-OS Build 19041.610 and 20H2-OS Build 19042.610

·
Requires: KB 4580364



·
For 1909: 10C Win 10 1909 (19H2)

·
Version: 1903-OS Build 18362.1171 and 1909-OS Build 18363.1171

·
Requires: KB 4580386



·
For 1903: 10C Win 10 1903 (19H1)

·
Version: 1903-OS Build 18362.1171 and 1909-OS Build 18363.1171

·
Requires: KB 4580386



·
For 20H2: 10C Win 10 20H2 (20H2)

·
Version: 2004-OS Build 19041.610 and 20H2-OS Build 19042.610

·
Requires: KB 4580364



·
How to update your controller via the Xbox Accessories app:

·
Download the Xbox Accessories app from the Microsoft Store here: https://www.microsoft.com/p/xbox-accessories/9nblggh30xj3

·
Connect your New Xbox Wireless controller to your PC with these steps here: https://support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

·
And finally update the firmware on your controller with the steps listed here: https://support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller

·
Make sure to look for the section labeled as “Update on PC”



In case you have problems with Steam:

[*]Known Issue: Some users unable to get their New Xbox Wireless Controller to work with various games on Steam.

• Workaround: There is a fix for this issue included in the Steam beta client and you can participate in the Steam client beta by following
  the steps posted here. Once those are complete, remember to restart your Steam client for the changes to take effect.

what specs of the pc, cpu. gpu, psu etc.

what version of windows 10/11 are you running.

have you updated your gpu drivers lately

is the OS updated fully.