Controller and Console Issues

Discus and support Controller and Console Issues in XBoX on Consoles to solve the problem; I have recently converted from playstation to Xbox. Everything was running fine and then about a week ago I started having issues. 1. My controller... Discussion in 'XBoX on Consoles' started by KurtisRideout, Dec 17, 2015.

  1. KurtisRideout
    KurtisRideout Guest

    Controller and Console Issues


    I have recently converted from playstation to Xbox. Everything was running fine and then about a week ago I started having issues.

    1. My controller will just flash when I use it to turn on my Xbox and the only thing that seems to fix it is replacing the batteries in it even though I know they aren't even close to being dead.

    2. For whatever reason my Xbox will just glitch and freeze. Again the only cure for this seems to be a hard reset. It is getting annoying coming home and sitting down only to have to hard reset and change my batteries.

    Should I be resetting my xbox to factory settings and starting over or is it a software issue? Hardware issue? Any help on this subject would be fantastic.

    Thanks All

    :)
     
    KurtisRideout, Dec 17, 2015
    #1
  2. XBF Aaron G
    XBF Aaron G Guest
    Controller / Console issues

    Retom7,

    Yes sir! You should be able to make an appointment at your closest Microsoft store if you are under warranty.

    Make sure that your console is NOT plugged into anything else besides a wall outlet. No surge protectors no extension cords. Simply right into the wall. If you don't have it set up this way make sure you disconnect your xbox power cord completely
    from both ends and let the console sit for 2 min before plugging into a wall outlet. Once you have done this try and connect your controllers.
     
    XBF Aaron G, Dec 17, 2015
    #2
  3. ChrisCalvin71
    ChrisCalvin71 Guest
    Controller / Console issues

    ReToM7,

    Have your tried to update your controller. I am not sure if this will help with what you are describing. But I thought it might be worth looking at.

    Double-tap the Xbox button to open the guide, then select System > Settings > Kinect & devices >Devices & accessories. Choose
    the “…” and check the Firmware version. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps.

    If you can’t complete a needed update, see Troubleshoot update issues
    with your Xbox One Controller    .

    Another option is to go to https://support.xbox.com/en-US/contact-us. Choose Xbox One, click No Thanks to chat with an online rep, choose controller and then request a call. You will receive a call to discuss
    your situation. Hopefully they will be able to help find a reasonable solution.

    Then there is the unpopular route just got to https://support.microsoft.com/en-us/devices and request service for the device.

    Please keep us updated on the resolution.

    Thank you,
     
    ChrisCalvin71, Dec 17, 2015
    #3
  4. CyclingCanoe703 Win User

    Console issue or controller issue!

    I must say, really, really weird. Try
    power cycle your console.

    Try remove and then add her account again after that. Are you sure that you didn't changed something with controller on her account?
  5. Honda Man 04 Win User

    Console issue or controller issue!

    After having controller issues myself over the years, I wouldn't think that it was the console. If after going through the link that I originally included you don't notice a difference, you could try another controller if you have one. If the same issue
    happens with that controller you could see about getting your console serviced.
  6. SepiaMX Win User

    Console issue or controller issue!

    I would remove her account and add it again just to see if that changes anything? Are you sure she didn't change any of the settings in the game that she is playing? Sometimes if you increase the sensitivity of the camera in a game, it might seem that
    there is controller drifting.
  7. DarthJediNinja Win User

    Console issue or controller issue!

    This is not a console problem. It is the controller drifting. There could but something broken inside the controller or dust. If you still have warranty then I would recommend getting a replacement. You can do that here.
  8. JaydenMacDonald Win User

    Console issue or controller issue!

    But what if its the system not the controller
Thema:

Controller and Console Issues

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