Control intermitente (Intermittent control)

Ya hice esos pasos y aun no funcionan normalmente. Siguen con el problema de la pregunta.

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[Translation - I already did those steps and they still don't work normally.
They continue with the problem of the question.]

Hi there Jaiden,

Thanks for the update on the issue with the Xbox One controller. As recommend above try the following article: Troubleshoot your Xbox
One wireless controller. If the issue persists, I recommend to
contact Customer Support or visit the
Device service and Repair
site to check if your controller/console is under warranty.


Thank you for letting us know about the issue. We'll be locking the thread to help avoid repetitive posts.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

Reiniciar la consola y el controlador puede corregir el problema de conexión.

Primero, asegúrese de que nada interfiera con la señal inalámbrica de su controlador:

1. Acércate a tu Xbox. El alcance de los controladores inalámbricos es de 19-28 pies (6-9 m), pero cosas como paredes e interferencias de otros dispositivos inalámbricos pueden reducir el alcance. El alcance también
   puede reducirse si su Xbox está lejos de usted o se sienta en un gabinete. Asegúrate de que tu controlador esté apuntando al frente de tu Xbox.
2. Elimine objetos entre su controlador y Xbox. Verifique el espacio entre usted y la Xbox en busca de cosas que puedan interferir con la señal inalámbrica de su controlador (computadoras portátiles, hornos microondas, teléfonos inalámbricos,
   enrutadores inalámbricos, divisores metálicos, estantes, puertas, etc.).

Una vez que esté seguro de que su controlador puede enviar una señal clara, apague y encienda su Xbox presionando y manteniendo presionado el botón Xboxen
la parte frontal de la consola durante 10 segundos, hasta que la consola se apague. Luego, vuelva a encenderlo.

___

[Translation - Restarting the console and the controller can correct the connection problem.

First, make sure nothing interferes with your controller's wireless signal:

Get closer to your Xbox. The range of wireless controllers is 19-28 feet (6-9 m), but things like walls and interference from other wireless devices can reduce the range. The range can also be reduced if your Xbox is far from you or sits in a cabinet.
Make sure your controller is pointing to the front of your Xbox.

Remove objects between your controller and Xbox. Check the space between you and the Xbox for things that may interfere with your controller's wireless signal (laptops, microwave ovens, cordless phones, wireless routers, metal dividers, shelves, doors,
etc.).

Once you are sure that your controller can send a clear signal, turn off and on your Xbox by pressing and holding the Xbox button on the front of the console for 10 seconds, until the console turns off. Then turn it on again.]

Hola, gracias por tu respuesta. Si ya realice acabo los pasos indicados en el artículo pero sigue igual. El mando venía funcionando normalmente el problema comenzó después de la actualización. La única forma de que se mantenga la conexión es que el mando
esté conectado por usb, de esa forma no hay problema, pero de manera inalambrica comienza funcionando bien y luego comienza con la desconexion y continúa de manera más reiterativa volviéndose tedioso. Y lo más extraño es que le sucede a los dos mandos.

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[Translation - Hi, thanks for your response. If I have already completed the steps indicated in the article but it remains the same.
The command was working normally the problem started after the update.
The only way to keep the connection is that the remote is connected by usb, that way there is no problem, but in a wireless way it starts working well and then starts with the disconnection and continues more repetitively becoming tedious.
And the strangest thing is that it happens to both controls.]

Hello Jaiden,

We thank you for bringing this inquiry to our forums community, and understand that this concerns your Xbox One controller not working correctly on your Xbox One console.

Our suggestion here, please attempt to follow our troubleshoot your Xbox One wireless controllersupport article.

Try this out for us and then let us know if this information helped.

Best wishes!