contacting xbox re returned controller

Discus and support contacting xbox re returned controller in XBoX on Windows to solve the problem; why is impossible to speak to someone at xbox to check status of controller. they received on 24 may and signed for by sergei.... Discussion in 'XBoX on Windows' started by FireRunic, Jun 30, 2022.

  1. FireRunic
    FireRunic Guest

    contacting xbox re returned controller


    why is impossible to speak to someone at xbox to check status of controller. they received on 24 may and signed for by sergei.

    :)
     
    FireRunic, Jun 30, 2022
    #1
  2. Kathy A. Win User

    contacting xbox re returned controller

    Hi FireRunic,

    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

    Regards,

  3. Kathy A. Win User

    contacting xbox re returned controller

    Hi FireRunic,

    Greetings! Thank you for posting in Xbox Forums. We are happy to help.

    We understand that you are trying to contact support regarding the status of your returned Controller. You can see the status of your return or exchange on your Microsoft account's - Order history page. Hence, phone calls and chats are not available for this issue.

    For more information and guide, please see these support articles:

    Returning items you bought from Microsoft Store for exchange or refund

    Get the status of your return and refund from Microsoft Store

    Getting your Xbox device serviced | Xbox Support

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Kathy A. Win User

    contacting xbox re returned controller

    Hi FireRunic,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

    Regards,

  5. Derek_Lakin Win User

    Xbox Store Stuck on Skype

    When you're in the Store app, press the Xbox button on the controller to return to the dashboard. Press the "menu" (3 horizontal lines) button on the controller, and then select "Quit". When you re-launch the Store app, this should then return to the default
    page in the Store app.

    (Ordinarily, pressing B to go back will get you out of an app-specific page, but it sounds like you've got stuck somehow)
  6. Ryan [Limitless] Win User

    I have went to argos twice to buy a elite series 2 core controller but both times they have came out of the box with a wobbly and broken right stick

    Hi, I’m Ryan.

    Try the recommended troubleshooting in this support article:
    https://support.xbox.com/help/hardware-network/controller/controller-button-troubleshooting

    If the issue persists, request a controller replacement:
    https://support.xbox.com/help/hardware-network/controller/controller-warranty

    Or return it to the retailer for a full refund or replacement:
    https://help.argos.co.uk/help/refun...upport-&-repairs/returnsproductsupportrepairs

    You would to contact Argos to ask why you were sent two faulty controllers.
    https://www.argos.co.uk/help/contact-us/

    Here to help.
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contacting xbox re returned controller

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