Contact details

Discus and support Contact details in XBoX Accessibility to solve the problem; Does anybody know how to get in touch with Microsoft support to actually talk to a person? I go around in circles in the website but I can’t find an... Discussion in 'XBoX Accessibility' started by ElenaStaves, Oct 18, 2018.

  1. ElenaStaves
    ElenaStaves Guest

    Contact details


    Does anybody know how to get in touch with Microsoft support to actually talk to a person? I go around in circles in the website but I can’t find an email to contact them. Thanks!

    :)
     
    ElenaStaves, Oct 18, 2018
    #1
  2. weaponx_uk2003
    weaponx_uk2003 Guest
    I wil be on my 4th Console

    odd how there are no contact details regards the advocacy team. I have googled it to hell and back
     
    weaponx_uk2003, Oct 18, 2018
    #2
  3. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Please Help

    No it is not fine. Buy a new powersupply. Contact customer support for further details.
     
    SPITFIRE-SIX, Oct 18, 2018
    #3
  4. XBF Chris J
    XBF Chris J Guest

    Contact details

    Hello Elena,

    For Microsoft support you would need to contact them using this link :
    https://support.microsoft.com/contactus/

    Select "contact support in the browser instead" and then request a live agent from the virtual assistant twice.

    Hope this helps!
     
    XBF Chris J, Oct 18, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Support no longer has an email. You would want to contact them by phone or chat. Go to Contact Us | Xbox Support and click no thanks to the virtual assistant. From
    there you would need to choose a topic and it will give you the options to connect with support.
     
    Smwutches, Oct 18, 2018
    #5
  6. CIDkidzPILLZ
    CIDkidzPILLZ Guest
    If within the United States or Canada. You can call Xbox Support with the following numbers.

    Hours of Operations: Monday – Friday: 9:00 AM - 1:00 AM Eastern Time

    Monday – Friday: 6:00 AM - 10:00 PM Pacific Time

    Saturday – Sunday: 10:00 AM - 9:00 PM Easter Time

    Saturday – Sunday: 7:00 AM - 6:00 PM Pacific Time

    Phone: (800) 4MY-XBOX or (800) 469-9269

    Hearing impaired (TDD device):   (866) 740-9269 or (425) 635-7102
     
    CIDkidzPILLZ, Oct 18, 2018
    #6
  7. Smwutches
    Smwutches Guest
    Calling the number directly will no longer get you in touch with support. It will direct you to the website to request a callback.
     
    Smwutches, Oct 18, 2018
    #7
  8. CIDkidzPILLZ
    CIDkidzPILLZ Guest

    Contact details

    I see. I'm not sure how I feel about not being able to call directly anymore. I suppose it cuts down on wait time however.

    Thanks for the heads up Smwutches.
     
    CIDkidzPILLZ, Oct 18, 2018
    #8
  9. Smwutches
    Smwutches Guest
    Yeah, it hasn't been a great transition.

    You're welcome
     
    Smwutches, Nov 5, 2018
    #9
  10. Smwutches Win User

    Contact details

    Yeah, it hasn't been a great transition.

    You're welcome
  11. CIDkidzPILLZ Win User

    Contact details

    I see. I'm not sure how I feel about not being able to call directly anymore. I suppose it cuts down on wait time however.

    Thanks for the heads up Smwutches.
  12. CIDkidzPILLZ Win User

    Contact details

    If within the United States or Canada. You can call Xbox Support with the following numbers.

    Hours of Operations: Monday – Friday: 9:00 AM - 1:00 AM Eastern Time

    Monday – Friday: 6:00 AM - 10:00 PM Pacific Time

    Saturday – Sunday: 10:00 AM - 9:00 PM Easter Time

    Saturday – Sunday: 7:00 AM - 6:00 PM Pacific Time

    Phone: (800) 4MY-XBOX or (800) 469-9269

    Hearing impaired (TDD device):   (866) 740-9269 or (425) 635-7102
  13. Smwutches Win User

    Contact details

    Calling the number directly will no longer get you in touch with support. It will direct you to the website to request a callback.
  14. XBF Chris J Win User

    Contact details

    Hello Elena,

    For Microsoft support you would need to contact them using this link :
    https://support.microsoft.com/contactus/

    Select "contact support in the browser instead" and then request a live agent from the virtual assistant twice.

    Hope this helps!
Thema:

Contact details

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