Conta temporariamente suspensa [Mod Translation: Account temporarily suspended]

ErickMartins2 · Mar 4, 2019

Estou sendo suspenso diariamente ja é a 7ª vez que fui suspenso, todas as outras 6 vezes eu desbloqueie através de SMS, queria saber oque devo fazer e porque estou sendo Suspenso diariamente. Isso aconteceu, depoisnque tentei adiconar meu amigo na lista
de família no Microsoft Rewards, e nao consegui adicioná-lo, pois sempre aparecia a mensagem "Algo de errado aconteceu"

Ja ta enchendo o saco toda vez tendo que desbloquear atraves de SMS !

[Mod Translation: I am being suspended daily already is the 7th time I was suspended, all the other 6 times I unlock through SMS, I wanted to know what I should do and why I am being suspended daily. This happened, after which I tried to add my friend
in the family list in Microsoft Rewards, and I couldn't get it, because it always appeared the message "Something wrong happened "

Already filling the bag every time having to unlock through SMS! ]

:)

ErickMartins2

Did you do anything wrong? I would recommend going to the Xbox Enforcement site to see what you did that got you banned.

I have not done anything wrong, I am being suspended every day doing nothing, every day ask for verification of identity, I verify and in a short time I am temporarily suspended again, I have been in the support of Xbox, in support of microsoft and nothing
solves!

ErickMartins2

Hi Erick,

Thanks for reaching out to us here on the Forums!

I understand this is a suspension for the Microsoft account and not the Xbox profile itself. Does this happen only when you try to add your friend to your family? Try to add a different account to your family and see if it gives the same error. It could
be that the system is finding the action suspicious and not allowing it to go through.

We hope to hear back to better assist you

It's happening that I'm being suspended all the time, I've been suspended 7 times without doing anything!

XBF Jasmine Z

Hi Erick,

Thanks for reaching out to us here on the Forums!

I understand this is a suspension for the Microsoft account and not the Xbox profile itself. Does this happen only when you try to add your friend to your family? Try to add a different account to your family and see if it gives the same error. It could
be that the system is finding the action suspicious and not allowing it to go through.

We hope to hear back to better assist you

Smwutches

If you're suspended from the Microsoft Rewards program, you would need to contact their customer support.

If it's a suspension from Live, you would need to go to http://enforcement.xbox.com for information about your suspension.

Radiant Sword X

Did you do anything wrong? I would recommend going to the Xbox Enforcement site to see what you did that got you banned.

Conta temporariamente suspensa [Mod Translation: Account temporarily suspended]