Constantly losing/dropping wireless connection

Discus and support Constantly losing/dropping wireless connection in XBoX on Consoles to solve the problem; As of two days ago my Xbox One S has been dropping the wireless internet connection constantly. It worked just fine before that. The console was... Discussion in 'XBoX on Consoles' started by gin93r, Jan 16, 2018.

  1. gin93r
    gin93r Guest

    Constantly losing/dropping wireless connection


    As of two days ago my Xbox One S has been dropping the wireless internet connection constantly. It worked just fine before that.

    The console was purchased on 2017-12-30.

    I've scoured the internet for solutions and nothing has really seemed to work. Things I've tried:

    - power cycling the xbox

    - power cycling the router

    - signing in and out of my account

    - going offline / online

    - deleting the network settings and re-adding them

    - I'm not using Instant On.

    I've checked the Network Statistics and many times most of the fields will just be blank. The latency will be at 0, and the connection will be at 100%, but everything is does not have any values. By that I do not mean 0's, I mean empty.

    After deleting the network settings and re-adding them, then the statistics have showed up (~75mb down, ~35 up) and then it worked for about 5 minutes before dropping the network connection / connecting / dropping again.

    Running the test connection will yield different results.. usually it tells me that I need to be connected to the internet. Which is odd when I just set it up.

    The Network Status will keep switching between "All Services Available" and either "The following services are unavailable" or something of that nature.

    I've finally ran a cable from the xbox to the router and I haven't had any more issues. Though with an Xbox that is less that 3 weeks old, I don't find this to be an acceptable solution to the problem.

    A friend of mine mentioned that he knew someone with the same problem and eventually it wouldn't connect at all. They had to replace the wireless card in the xbox for it to connect again. I'm hoping that isn't the case.

    :)
     
    gin93r, Jan 16, 2018
    #1
  2. Server Problems

    Constantly dropping connection. Will delete software if this continues.
     
    CardKitten36680, Jan 16, 2018
    #2
  3. Constantly losing connection

    So first off: - I have NO access to the modem as I live in an apartment - I have tried wired and wirelessly playing - I have a netgear router. If it's completely neccessary, I'll list the specs or whatever. Alright so I just recently bought this router
    not even a week ago because my router broke last semester. So we get the xbox connected and such for the first night, and all is well with xbox and cod Ghosts. As of lately, every time we attempt to connect to an online multiplayer game or extinction, we either
    get to jump in the game for maybe 10 seconds and then get booted with a "connection to host lost" or something like that. I also have been playing NCAA 14 and while on the load up, I lose connection to the EA Servers when I'm not even attempting to play online.
    I also get disconnected while playing extinction offline for the love of God. All in all, I frequently immediately go to the network settings afterwards and find that I'm completely connected to xbox live as always. It feels like I get dropped when attempting
    to play a game that can be played online which is a lot of my games. I've been seeing that this has been happening to a lot of people posting here and other websites so please, just tell me what's going on and when to expect the update that's been *** with
    a lot of people's connections. I FIRMLY believe this problem has little to do with my internet. So just cut to the chase please
     
    Umm its Aaron, Jan 16, 2018
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Constantly losing/dropping wireless connection

    Hey gin93r! Sorry to hear about the issue you're running to getting online. I would suggest a

    factory reset
    of the console to see if that helps correct the network issue. If you continue having issues after that, I would suggest you contact the retailer for an exchange or

    support
    for a repair. Thanks!
     
    Mister Cizl, Jan 17, 2018
    #4
  5. Mister Cizl Win User

    Constantly losing/dropping wireless connection

    Hey gin93r! Sorry to hear about the issue you're running to getting online. I would suggest a

    factory reset
    of the console to see if that helps correct the network issue. If you continue having issues after that, I would suggest you contact the retailer for an exchange or

    support
    for a repair. Thanks!
  6. ISirProdigy007 Win User

    Constantly losing Live and wireless controller connection

    I havn't had these problems, but its could be your xbox one.
  7. KNoley Win User

    Constantly losing Live and wireless controller connection

    Seems that with every new generation XBOX consoles get worse and worse with regard to connectivity reliability. You'd think it would be the other way around. Pathetic to have to pay an annual fee for this terrible of a product.
  8. PhillyDog532 Win User

    Constantly losing Live and wireless controller connection

    Also just to be sure it is an Xbox One console having these issues, not the X360
  9. DustinNeverBone Win User

    Strict NAT over a wired connection?

    Just updating, finally got an Open NAT. Downloads are insanely faster than they were before but I constantly get dropped from Xbox Live. I get dropped out of parties, when I'm playing online and when I am using Netflix. Doesn't do this ever over a wireless
    connection.
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Constantly losing/dropping wireless connection

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