Constant static from headphones on new xb1 controller

Hello Elliott,

Thanks for keeping us updated. If the controller were causing the static, then it should cause it no matter what headset you plug into it. have you been able to test a different headset? You can even try normal earbuds if your controller has the 3.5 mm jack
(all modern controllers do).

If you figure out that the controller is the problem, your best bet would be returning it to the store for an exchange. You could always

exchange it through us however, it would take longer than going back to the retailer.

Hope this helps!

Thank you for the quick reply.

I have tested others, the controller I was using before that was secondhand which has now broken worked no problem with no static.

The headset is Turtle Beach Recon 50x.

Hi there Elliott,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with constant static from the headphones. To help clarify:

• Have you tested different controllers?
• What headset are you using?

I recommend checking out these articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility

Give this a try and let us know the results.

I would like help with this same issue as well! when i plug in my headphones to the controller i hear the static of the headset being on but i can’t hear any audio from the xbox at all!

I and countless others are having this same problem. I bought the turtle beach x04's and had constant sound drops and static. The headphones work fine on an ipod/laptop etc but only have problems when using them on the xbone. Even if i use any other headphones
on the xbone with the adaptor i still get the sound dropouts and static. I ended up returning the xo4's as it is a complete disgrace that we are having these issues and that they are yet to be resolved. The [roblem's lie with the headset adaptor and until
this is patched we are going to keep experiencing these issues, what a joke.