Constant party disconnect Network settings preventing party chat 0x8923401c

For a while now I have been experiencing an issue where I can't connect to my friends party chat without disconnecting. The same is true of when they try to join me (especially one friend in particular). This is usually accompanied by a message that says
my network setting are blocking party chat (I have been over all of it several times and checked many different settings. I could find nothing wrong) and an error code "0x8923401C". This has been going on intermittently for over a year now but has gotten
bad lately.

:)

 

Constant Disconnect from party chat. 0x8923401C

For a while now I have been experiencing an issue where I can't connect to my friends party chat without disconnecting. The same is true of when they try to join me (especially one friend in particular). This is usually accompanied by a message that says
my network setting are blocking party chat (I have been over all of it several times and checked many different settings. I could find nothing wrong) and an error code "0x8923401C" Please can someone help me. This has been going on intermittently for over
a year now, but has gotten severe lately.

 

Constant Disconnect from party chat. 0x8923401C

Hey Daniel,

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried
so far. That way we can tailor our support specifically to you!

Thank you!

 

Hey there DuganXisXgoD69,

Sorry to hear about the network performance with parties. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• Download Speed
• Upload Speed
• Latency
• Packet Loss %
• Wireless Strength (if applicable)
• Modem Manufacturer
• Router Manufacturer (if being used) as well as the model number
• NAT Type

That information will help us determine the next best steps. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Hi,

Yes the issue persists when using either wireless or wired connections.

• Download Speed: 60.28 Mbps
• Upload Speed 5.85 Mbps
• Latency 75ms
• Packet Loss 0%
• Wireless Strength 97%
• Modem Manufacturer ****
• Router Manufacturer (if being used) as well as the model number Netgear Nighthawk AC 1900
• NAT Type Open

 

Thanks for the information,

The stats look okay from what we can see here. Are you in the Xbox Insider program and testing a new Dashboard release? Are you able to bypass the Netgear Nighthawk and connect directly to the modem to test again and see if that helps?

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.