Constant Microsoft Store App update, freezing Xbox One.

Gothlick · Mar 14, 2020

Does anyone know why my Xbox keeps updating the Microsoft Store App every few days, often causing everything to freeze and forcing me to clean the memory again, sometimes a full wipe of EVERYTHING! Then, a week later maybe, it does it again!

I have cleared cache, 360 games, all of it, every different "ten second press, reset" whatever.

Any ideas, please? Anyone? Makes no difference if I sit and watch it update, it's still going to happen again.

:)

schnurren

Hello Gothlick,

Is it possible that you are subscribed to the Xbox Preview program?

Yargh

I have the same problem and I really tried all the steps. Xbox App is broken since last update. There are many reviews on the Microsoft Store about the Xbox App which tell all the same. Games can't be downloaded, App is "freezing"/not loading anything after selecting one game, only can be closed over the task manager.

Microsoft needs to fix it asap.

Alchemist Don

Anyone else having constant freezing after downloading this new update?

StickierStream

thanks for responding, um as of now it is still freezing basically as soon as i turn it on. sometimes it doesnt even get past the startup sequence and other times it will be 3 red rings or one with an error code E 79.Also it will sometimes let me start playing
a game for mabe 5 minutes and then freeze.Problem I was having with the update before the freezing were video apps not workin, disconnectivity and constant updates that lasted about 4 minutes and then my xbox would freeze.I could go on and on.

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

Make sure the account you purchased the game is the same one you use on the Microsoft Store app.

Constant Microsoft Store App update, freezing Xbox One.