Constant losing connection to xbox live with series X

Discus and support Constant losing connection to xbox live with series X in XBoX on Consoles to solve the problem; anyone else having constant issues like this. i literally cannot even play games anymore. everytime i load into a multiplayer game it just loses... Discussion in 'XBoX on Consoles' started by Strait RAMBIS, Mar 3, 2021.

  1. Constant losing connection to xbox live with series X


    anyone else having constant issues like this. i literally cannot even play games anymore. everytime i load into a multiplayer game it just loses connection to xbox live. wired internet. not wireless.

    ive tested, reset, and re tested my internet connection. still pulling 300-400mg constant. no dips or cutting out.

    not sure what else to do here.

    :)
     
    Strait RAMBIS, Mar 3, 2021
    #1
  2. XBF Zineb F Win User

    Constant losing connection to xbox live with series X

    Hello there @Strait RAMBIS, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. Strait RAMBIS Win User

    Constant losing connection to xbox live with series X

    unfortunately i have already done this and it did not help at all.
  4. Fatt Jezus Win User

    VUDU app failing on Xbox since early March

    Exact same issue. Xbox one series X. Constant buffering every 5 minutes and errors saying can’t play.
  5. Guzzisan Win User

    Xbox Series X audio stutter

    Similar issue for me. Have xbox series x connected to lg cx and cx connected via e-arc to tsr-700 receiver and 5.1.2 system. Even booting up the console the audio cuts in and out/ stutters! Tried watching some uhd blu rays and same issue. It comes and
    goes, not constant, but very frustrating
  6. Boss 429 POWER Win User

    0x80830003 problem.

    i am playing these games while connected to Xbox Live. i've also power cycled the Series X.
Thema:

Constant losing connection to xbox live with series X

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