Consolidating Microsoft Accounts

Discus and support Consolidating Microsoft Accounts in XBoX Accessibility to solve the problem; I have 2 Microsoft accounts, one at Hotmail (very old) and the other at Outlook (nice and newer) The Hotmail account is tied to my old Xbox Live... Discussion in 'XBoX Accessibility' started by DualPolarity, Nov 17, 2021.

  1. DualPolarity
    DualPolarity Guest

    Consolidating Microsoft Accounts


    I have 2 Microsoft accounts, one at Hotmail (very old) and the other at Outlook (nice and newer)

    The Hotmail account is tied to my old Xbox Live account. I don't have an Xbox anymore. I don't want that account.

    What I do want, is one or two games I purchased through the Windows store on this Hotmail account (accidentally, which is why I want to close the old Hotmail account, make sure that doesn't happen again).

    Ideally, I would imagine this could be done by merging my two Microsoft accounts into one

    But I've worked with computers long enough to know that's probably not the case. At the very least, I want to remove the software from my old Hotmail account, and re-redeem the codes on my new Outlook account.

    Office chat support directed me to Xbox Live support but I can't seem to get a live agent on chat, so here I be.

    Does anyone have any advice for this situation? I'd rather not have to choose between re-buying games I've already paid for, and juggling two separate accounts that can't be signed into the Windows Store at the same time.

    Thanks,

    Mike

    :)
     
    DualPolarity, Nov 17, 2021
    #1
  2. SammyVS Win User

    Consolidating Microsoft Accounts

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    It is not possible to merge two accounts or transfer games, subscription, progress or achievements to another account.
  3. Smwutches Win User

    Consolidating multiple Microsoft Accounts

    Unfortunately no. There is no way to merge accounts or transfer anything between accounts.
  4. Bestlano Win User

    Consolidating accounts.

  5. TheJackah Win User

    Microsoft Family: Does it share Xbox Game Pass and Xbox Games with the other family members?

    Okay - thank you. It would be nice for Microsoft to consolidate this!
  6. Glenn Rue Win User

    Switching Xbox accounts on my Microsoft account

    Hi Paranoidweazle,

    Thanks for reaching out to our Microsoft Community Forum. Please accept our warmest regards and sincerest hope that all is well.

    We understand you'd like to consolidate multiple Microsoft accounts you have accumulated through the years into a single account.

    So just to clear things up, there is no way to "consolidate" multiple Microsoft accounts. It's just not possible. Each time a Microsoft account is created it's a standalone account and an existing Microsoft account cannot be consolidated with it and vice versa.

    As to the error message you are getting when adding a Microsoft account as an alias to another Microsoft account it is actually explained in our Add or remove an email alias in Outlook.com guide. To put it simply: "Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account."

    Feel free to reply to this thread if you need further clarification.

    Sincerely,



    Forum Moderator

    Microsoft Community
Thema:

Consolidating Microsoft Accounts

Loading...

  1. Consolidating Microsoft Accounts - Similar Threads - Consolidating Microsoft Accounts

  2. Microsoft/Xbox account data transfer

    in XboX Insiders
    Microsoft/Xbox account data transfer: I'm not sure if this is the correct place to post this but if it's an official Xbox channel then it is as close as I will get Microsoft or Xbox needs to add a system to transfer Xbox data to...

  3. Microsoft edge doesn’t exist apparently

    in XboX Insiders
    Microsoft edge doesn’t exist apparently: On my Xbox series S I’m looking through my apps and looking for Microsoft edge, but it doesn’t exist before I was an insider because I only became one recently. I did not have this problem....

  4. Please add Xbox Gift Cards and Game Pass to Microsoft Rewards in Dominican Republic,...

    in XboX Insiders
    Please add Xbox Gift Cards and Game Pass to Microsoft Rewards in Dominican Republic,...: Hello Xbox Team. Microsoft Rewards is officially active across Latin America, and we love accumulating points. However, the redemption catalog in countries like the Dominican Republic, Colombia,...

  5. Xbox browser microsoft esge issues

    in XboX Insiders
    Xbox browser microsoft esge issues: Hi, I have another xbox series x, and gaming wise its brill, but when im watching TV on the browser, it's soo glitchy and buggy. I dont belive this is my wifi, as the same site runs smoothly on my...

  6. Why can’t Microsoft reliably report Xbox controller battery level on Windows

    in XboX Insiders
    Why can’t Microsoft reliably report Xbox controller battery level on Windows: I’ve had this issue for years and I genuinely don’t understand how something this basic still hasn’t been fixed. I own five Xbox Wireless Controllers (Model 1914) and all five have the same...

  7. The 5GB RAM limit in Dev Mode is holding the console back here’s why Microsoft needs to...

    in XboX Insiders
    The 5GB RAM limit in Dev Mode is holding the console back here’s why Microsoft needs to...: Hey Team Xbox, As a dedicated player who loves using Dev Mode and creator features, I would really appreciate it if the team could consider opening up more RAM access for developers and creators....

  8. Consolidation of email and transfer of XBOX Live account

    in XBoX Accessibility
    Consolidation of email and transfer of XBOX Live account: I have had an XBOX Live account for close to 20 years now and when I set the profile up, I created a new email dedicated to it. This was done at a time when OneDrive and Microsoft 365 was not...

  9. How to consolidate microsoft profiles and get rid of an old email

    in XBoX Accessibility
    How to consolidate microsoft profiles and get rid of an old email: I have 2 microsoft accounts. One that is linked to my xbox account, but this account doesn't use my current email address. The other account I accidently created when I got a new windows laptop,...

  10. Issue with achievement tracking. 100% unlocked but consolidation is wrong

    in XBoX Games and Apps
    Issue with achievement tracking. 100% unlocked but consolidation is wrong: Yesterday i unlocked the last 3 achievement on Shinobi on my Series X. They unlocked correctly during the game, so 12 achievement ate unlocked but still on my profile it shows 9/12, 135/200. Can...