Consolidating accounts.

I am in the process of changing email addresses. When I first signed into Xbox App for Windows 10, I tried to transfer the account before making a new gamer tag by signing into my old account. It would not take my password. I went to Microsoft 365 sign in
and tried there which accepted my password. Going back to the sign into old account I tried to change the password, which gave me the new security check - of course I cannot determine whether the letters are capital or small, and can't make out the words spoken.
This is the worst security check ever. I have been successful only once in about a hundred tries (literally). If Microsoft can provide a course of action to help me consolidate my accounts I would be forever grateful. Also - deep six current security check!
I am not very fond of the "input a code sent to device" method. I think the current check could be fixed simply by writing capital letters in blue, and smaller letters in white.

Thanks,

MattSA

:)

 

Consolidating Xbox Live Accounts

Hi Donkey,

Great question.

It is actually not possible to consolidate two gamertags into one email.

If you are just looking to change the email associated with a specific GT, you can do so by following the steps in the following article:

Transfer Your Gamertag to Another Microsoft Account.

Hope that clears things up, and let us know if you have anymore questions.

 

Consolidating multiple Microsoft Accounts

I have a very old Microsoft account that I've used for Xbox Live since the original Xbox was released. Several years ago, I created another Microsoft account for services other than Xbox. When attempting to link my old Xbox Live account over to my new Microsoft
account, Microsoft auto-created a new Xbox Live account (w/ GamerTag). I would like to pull my old Microsoft Live account / GamerTag over to my other Microsoft account, which I use for everything. I've been told multiple times that this is not possible by
Microsoft support. There is no way for me to have one sign in for all of my Microsoft services unless I completely delete one account and start fresh. This seems like a large product gap that needs attention. Is there anyone at Microsoft that can assist with
joining these accounts?

 

Hi WizardSquash916, Please contact Xbox Support, they should be able to assist you with account transfers.

support.xbox.com/.../contact-us

Thanks,

Best