Console upgrade promo code for msft store, wasted 1 hour with a disgusting pig chat agent

Discus and support Console upgrade promo code for msft store, wasted 1 hour with a disgusting pig chat agent in XBoX Rewards & Social to solve the problem; The promo code in my rewards page simply doesn't work. The support agent told me it was invalid as did the page I entered it on after adding the... Discussion in 'XBoX Rewards & Social' started by FyroniK, Dec 17, 2016.

  1. FyroniK
    FyroniK Guest

    Console upgrade promo code for msft store, wasted 1 hour with a disgusting pig chat agent


    The promo code in my rewards page simply doesn't work.

    The support agent told me it was invalid as did the page I entered it on after adding the console to my cart.

    I proceeded to open chat support with a really rude disgusting pig of a person who kept copy and pasting that I needed to have an order number linked to my promo code or she wouldn't help me.

    I proceeded to tell her I got the promo code from the rewards site, and linked her to it.

    She proceeded to tell me with no order number she wouldn't help me, and that I should talk to xbox support.

    Eventually after an hour of back and forth she hung up on me. I didn't even get to rate how disgustingly bad she was. But anyway.

    After That I went to xbox support, who also couldn't help me as they said it was an issue dealt with through here.

    So Here I am.

    To be honest i think I'll keep my money at this point but the issue remains people should never have to go through the psychological torture of microsoft store support. This is not the first time I've had to deal with them they are always rude and horrible.

    :)
     
    FyroniK, Dec 17, 2016
    #1
  2. Janca5
    Janca5 Guest
    20% off 1 Year Xbox Live Gold with Free "Lovers in a Dangerous Spacetime"

    Promotion Details: 20% off 1 Year Xbox Live Gold with Free "Lovers in a Dangerous Spacetime"

    Date of Purchase: 7/1/16

    Promo Item(s): I have not received any code, email, or message for the game "Lovers in a Dangerous Spacetime" Nor is it in my "ready to install" list



    Two Support Agents in chat gave me different dates as to when I could expect the code or email, to no avail.

    The third chat support agent directed me your way.
     
    Janca5, Dec 17, 2016
    #2
  3. for the 50,000 points upgrade (from 1 to 1s) promo, how will it know I am upgrading?

    Xbox Live Rewards.

    It says, order 1s from MS store, sign-in to console, and get 50000 points. Question is, how will it know I already have a 1 console and upgrading from it?

    I signin from 1 and 360 currently. Need to know clearly if I will get 360-to-1 promo of 30,000 points, or 1-to-1s promo of 50000
     
    AdrenalSet59858, Dec 17, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Console upgrade promo code for msft store, wasted 1 hour with a disgusting pig chat agent

    The promo code is only to offset the price of expedited shipping and is not required to earn the credits. Not all of the console are eligible for expedited shipping which could be the reason the code won't work.
     
    Smwutches, Dec 18, 2016
    #4
  5. Smwutches Win User

    Console upgrade promo code for msft store, wasted 1 hour with a disgusting pig chat agent

    The promo code is only to offset the price of expedited shipping and is not required to earn the credits. Not all of the console are eligible for expedited shipping which could be the reason the code won't work.
  6. KillaBee818 Win User

    I have received an invalid promo code for trading in my 360. Help!

    Chat with Microsoft Store customer support (calling didn't resolve it). They escalated it to a different dept and they provided a new promo code in 3 business days. The promo code works on all the Xbox One systems and promotional bundles as well.
  7. kerzain Win User

    3 Months XBL Gold for 3 Games Promo Code hasn't arrived

    They didn't know what I was talking about either, and they had to escalate to Microsoft (chat support seems to be a third party MS hires as a buffer or sorts). I had to post screenshots of the promo in support chat, and then give them my XBOX One serial#
    and Console ID#. Then they escalated the ticket to Microsoft, and an hour later they sent a code to my XBOX One live account via private message.

    Here are the links of the promo and the details/fine print of the promo. All in all, I was in support chat for about an hour before getting this resolved.

    http://i.imgur.com/amQBOTn.jpg

    http://i.imgur.com/zfVOCsQ.jpg
  8. Smwutches Win User

    HELP Where do I enter my 9 digit $50 Microsoft Store Gift Code

    When you make a purchase on microsoftstore.com it should ask for a promo code when you add your payment information.

    If you're trying to use it through the console or xbox.com, it will not work since this is a promo code for the Microsoft Store.
  9. SteelOwl Phil Win User

    EA servers are unavailable now

    Waited for over an hour, got to 1st in the queue for EA support, then got this message

    Status: Cancelled

    There are no agents available to chat to you at the moment. Please try again later.

    Cheers EA, thanks for wasting my time
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Console upgrade promo code for msft store, wasted 1 hour with a disgusting pig chat agent

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